When i first searched the forums, I instantly found an thread where a user had this ( or a similar ) problem and Elektron replaced their machine. When I came back to post about mine on it, I could not for the life of me find the thread. Maybe my search terms were different the 2nd time, i dunno, very odd. Anyhow…
Lots of noise from both main outs and headphone outs. Extra noticeable when turning the compressor gain past 12 o clock. Here is what I have done:
- Test mode no errors
-Factory reset
-loaded blank kits and then loaded factory preset demo project to make sure the problem still occurs when I have touched/changed nothing.
-turned all osc levels and track levels on all 8 tracks to 0 and problem still occurs. - didnt do a calibration as the manual states this involves the filters and oscillators. Since problem occurs at ocs & tack level 0 i dont see how the filters or osc could be at fault.
Ive seen the thread where someone reported noise issue to find out that the machine at the store had same noise and thus determined it was normal. I have not yet compared mine to another machine but the noise is so loud that Im pretty sure it wouldnt pass as normal. I know nothing about compression but Im also assuming that I should be able to turn the gain past 12 o clock without blaring white noise.
Ive logged a trouble ticket with Elektron and was only posting here to see if anyone else has had this problem or any suggestions on something it might be besides a defective unit.
i want to reiterate that all my tests were done after loading the machine to its default factory state which means anything i had created was erased so problem is not related to anything I have tweaked.
Fantastic amazing drum machine and I am very eager to fix. thanks