Faulty PSU / socket - did anyone experience this?

No, talking about the actual one. I’ll try with my neighbour’s one later.

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I have this problem on both OT and MD. Someone said on FB that it could be the little “flap” on the outside of the power socket is bent out too much but I don’t know how to safely bend it inward. That would make sense I guess because I plug in and out every time I use them.

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This is really common with board mounted jacks of all kinds, strain on the solder joints (which are the only thing holding the jack in place) eventually makes one of the solder joints crack. Should be a really easy fix, unless there was some kind of serious damage (like you accidentally tugged really hard sideways on the cord or something) the chances of actual damage are almost zero, you’ll just need to take a soldering iron and reflow the solder where the jack connects to the board. If you’ve never oldered at all practice a little, because it’s possible (but not likely) that you could lift a PCB trace or something if you leave the iron there for way to long and overheat it a lot, but as long as you’re careful and use a decent iron (so, like, a $20 entry level temperature controlled thing instead of the $10 kind from the local shop that plugs straight into the wall) you should be able to do it safely. If the OT weren’t so expensive I’d say just go for it even if you’ve never soldered before, it’s that easy, but with something you invested a lot in it’s better to be cautious.

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I’m grateful for this thread because it might actually prompt me to try to fix the same issue on my OT. Thankfully I never had a problem in a live setting, but anytime I’m moving stuff around in the studio and brush against the OT’s power cable it will shut off/restart.

I tried with my neighbour’s psu. Not turning off with moves. Something weird happened when I tried my psu on its OT, when I turned it on, mine turned off !? It did it twice, after nothing.

Back home same problems, turning off/on very often with slight moves, but I can’t replicate moving psu barrel. Opened OT, moved socket, couldn’t replicate.
Fucking pissing me off. Not in love with OT or any Elektron at all at the moment. No warranty of course. Shit. Bad karma, 2 cars out of order, problems with the borrowed car, minidisc brocken by my son, not receiving mails, can’t use my smartphone as a phone, broke a knife while eating normally, nothing works properly. I have to play lotery.

Interesting, I’ve never had a problem with my OT on its own, but the other day when I shared a power strip with a friend’s small Eurorack system that he uses for playing out (so really seriously, not big at all, maybe 7 monules) I had something similar happen - when he turned his on, all of my stuff (OT, Anushri, CZ101 and Tanzmaus - pretty minimal and nowhere turned off and vice versa. There was plenty of power available on the circuit (at most we were drawing around 300 watts between all of our equipment, a pair of monitors and the computer we record to) and we never did figure it out. Switching him to a different power strip on the same circuit solved it, so maybe we were just exceeding the limit of something in the powerstrip itself, although it didn’t trip the circuit breaker in it. Unplugging his Eurorack would make my stuff come back on. Weirder still, he has a slightly larger system in his home studio and we have plugged that in to the same shared power strip plenty of times with no issue.

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This is the worst part.

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Not sure, because he was playing Prodigy very loud, dancing and running everywhere naked.

OT’s problem is the worst for me, for sure.
I can’t rely on it. It seems between the socket and the barrel area. :cry:

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Your neighbor?

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My 4.5 old crazy son. The neighbor is worse.

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I had same issue with my second hand OT which I bought from Ebay. The socket was fine, no broken solder points. The fix is very easy, look at power socket on your OT. There is a pin inside, when you moving your OT or power cable it loosing connection with plug. Get a small screwdriver and bend this pin gently about 0.5mm. I have no problems at all since then.

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Have to test it rigth now, that can be the answer, I read about it but didn’t try to bend it !

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Yes, it seems that pin diameter is bit too small compared to the power adaptor plug. So fix is quick and easy, now I can move OT around when powered on, I can even rotate the whole plug in the socket. It never drop a power or reset it self now. Of course, for some people it still might be a loose power socket/broken solder points. But in my unit socket was stiff and with no bad solder points, also cable and power plug wasn’t damaged. So the inner pin was suspected and bingo!

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Yes. Did it. Seems to work !
Too simple to be true !
Thanks a million, and viva Elektronauts ! :sunny:
(I’ll report if I have this issue again)

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He’s back! :loud_sound:

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I don’t feel like having brocken legs anymore…

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Had this problem for ages both with MD and OT until today Ha best quick fix ever!
Always thought it was the psu …this def should be sticky in the service your device section if there is one

It didn’t last! I did it again 2 days ago, insisted a bit more to bend the metal part.
Repared.

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:open_mouth: I read it as broke a knife while eating Normandy :joy:

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I was trying to cut cheddar. :kissing_smiling_eyes:

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