This isn’t a recommended way to get official support and in all likelihood this unmonitored ‘news’ account may not see the post
Best ask support or MK2 users here - also look at the manual section on encoder acceleration / snapping etc for newer tips
My suspicion always was that this was a 14bit thing - clearly there’s an oversight in these ‘snap’ values (or it’s in the manual by another method - mk2 uses different encoders)
My suggestion is to go extreme left with the encoder pushed and then keep pushing and it may stick to integer values and land on 0
True Zero will definitely be (0) - so you need to finesse your fine tuning - it’s delicate work even on MK1 so it’s likely to be trickier on MK2
but try full left or right then press to do what happens on MK1 - you skip through bigger steps
only from left or from the right will work due to the distribution of the 14bit depth - not sure which (try left first and see if it snaps to 0
Clearly this will get fixed - it’s an essential shortcut
as another workaround you could send An NRPN message (maybe even just a CC) from your DAW (or whatever) to centre it until the firmware is sorted