Strange problem with some keys on Analog Keys


#1

Sometimes the first five keys on the left of the keyboard don’t generate sound.
At an non predictable moment sound returns.
What’s wrong? Have i changed a setting?


#2

Is it like it on all patches/kits?


#3

Strange. Do you have multimap activated?


#4

Yea it sounds like you have multi map activated.


#5

How do you activate Multi Map on AK? (on A4 you have to edit it to listen to it, or use external gear)


#6

No


#7

It happens in different projects.


#8

No, not activated.


#9

Is anything going midi in?
I thought it could have to do with filter tracking. But that would not happen with different projects. Could you test with a midi monitor or daw on your computer, if you always get the notes you are playing?


#10

On the Ak you have a dedicated button for multi map playing


#11

There is a Analog Rytm going Midi In. Do i have to chance a setting?


#12

I would switch it off or unplug it, to find out where the problem is (Hardware, sound settings, midi controller…).


#13

Yep! First time in troubleshooting is isolating the problem. Though unlikely the issue, maybe it’s an issue with octave and filter settings? I know the A4 defaults to high pass on a new patch, maybe the sound is beyond what is allowed to pass through the filter? Maybe try upping the octave and see if you can hear the sound


#14

There was another thread about this - I forget what it was titled. I have the same symptoms/problem. After about the 10 seconds of key banging the left keys start working again. I think it’s hardware issue. Ive never used multimap mode.


#15


that?


#16

Yes, thats it.


#17

I should add - Lately I’ve been using my AK as a midi controller/cv-module and skipping the internal sound (sad I know.) I can say with certainty this is not the case of the oscillators/filters acting up - it’s something that also happens in midi mode.


#18

Have you tried a factory reset?


#19

Does it get better when you play longer, or does this happen randomly? I guess it’s time for a support ticket anyway.


#20

I watched the video in the other thread. When he hits the keys - Also the little leds are not blinking. Looks like bad contact, loose ribbon cable or like something only the good people from Sweden will know what to do.
I myself would hit the failing keys honky donk piano style for a while - that’s good against anger and desperation and maybe something loosens up… good luck