Not so - You know exactly why your post was flagged because you then edited out the part that was unreasonable conjecture. - you can criticise the situation as much as you like, but you can’t speculate on someone’s status/conduct and pass it off as fact when they’re not here to respond, especially such a valuable member of the community who has clearly moved on to pastures new
Please resist in any case this whole calling out flagging like it’s a bad thing (or simply assuming it’s for a reason other than your own doing) - community support is vital for the smooth running here
The topic was un-pinned to allow it to drop of the radar here as it’s clear the latest firmwares are not fully supported
As for what is on iTunes that’s something to clear up with apple/developer.
The bottom line is that the software may have worked for some on a previous version of the firmware and in updating the firmware the support will have been lost - this is a gamble we all play with OS roulette - as for the state of communications, well that doesn’t sound great, but i expect (and haven’t looked) that the app is stating which firmware is supported.
The same point would pertain to bugs on a supported firmware version, there’s no guarantee that there will be support going forward so you have to opt in based on what you know at time of purchase
Either way - it seems that the best and simplest option would be to seek a refund from Apple, i presume they can do this in cases where it’s clear that the App they have sold has been mis-sold, if this is indeed the case
I’m not sure if void will ever be returning here, so there’s limited benefit in dwelling on this here - take it up with Apple for a refund or to have the app advert fixed if it’s in error
This is also an unhelpful way to communicate, just sayin’ !
I got a refund from App Store, but this left a bad taste in my mouth.