easy to check this, just disable VEL TO VOL on every voice to take out velocity from the equation
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My ARMkII showed up on my door a couple of hours ago today with a new set of pads installed, courtesy of Elektron. So far, they are working fine. Time will tell, but I’m hopeful.
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mine arrived yesterday, didn’t have much time to try it but for now seems working fine
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This has started happening on my 1 1/2 yr old unit specifically the BT button decides to mute unmute itself and sometimes striking the key does not give a response but one or two more strikes usually brings it back. Opened a support ticket but perhaps my explanation is not great as tech support are not sure they understand my issue and want me to post a video. Haven’t got around to that but i may just give them a link to this thread.
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Should be apparent that my unit is a mk1
never happened on my mkI, anyway there are two or more thread i discovered on this forum with some videos of this kind of issue, in any case i think that the your is a hardware problem since only one pad is affected (mine is just an hypothesis)
hello guys. my AR is only “glitching” in mute mode. when i’m muting or unmuting tracks (especially the BT track), very often the CH pad is muting/unmuting too. it seems like the CH pad is cursed. i thought it was a hardware problem but i’m not experiencing these pad problems in any other mode than mute mode. so my conclusion was it has to be a software problem. im having this for quite a while now, and im still hoping it gets fixed via software patching.
is anyone experiencing the same? it would be great if I didn’t have to send my AR back, as the backup process (in terms of the sample structure) could be more comfortable 
it seems like there is not really another way, but i’d love to hear your opinion on this. thanks
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if I understand correctly it also happens when you don’t touch the pad, strange. anyway i think it could be surely a software problem since it happens only in mute mode, try to update os or factory reset or test mode, if you need send it back, it seems that it is the only way
im touching a pad, but not the CH pad . happens not constantly, but often, can be really annoying. It seems to happen more often when i press the BT Pad than with other pads. Sometimes it is even for a short time (a few seconds) not possible to activate the CH pad again by pressure.
thank you for the tips, i will try them and give feedback
In mute mode, the pads are way more sensitive that in play mode. I think this is configured before the unit is shipped. I have 2 rytms and both dont randomly mute/unmute tracks so I think you should send it back to have it recalibrated
yeah i was afraid of this. i’ll give the factory reset a shot, but no expectations at all. we’ll see
Please post the results
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If pads can be recalibrated by Elektron in the factory it would be very useful that they release a software tool to allow users to customize the pad sensitivity for themselves … assuming it is a software thing
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I was told before I sent my ARK MkII in that pad calibration requires specific hardware and must be done at the factory.
As an aside, mine is still working fine after coming back from Elektron - as far as I can tell, anyway. I’ve not had much time with it.
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seems that the issue is back, in the last days (after upgrading to new os) the strange pad behavior in mute and select track mode (less in select track) is happening again. did a test mode and does not report problem, as i learned in this forum it should be sure an hardware problem but anyone had this problem after the last os upgrade?
Did you send yours into Elektron for repair/recalibration, or did you return it to the retailer and get a replacement?
the second one
…i don’t like monday machines…
but even sturdy guys like the elektron posse can’t be save from mondays, sometimes…
better luck with the third replacement…ask for a different batch…
It’s still too early to tell, but as I said, I sent mine directly to Elektron and they replaced the pads (and, I assume, did a recalibration), and it has worked properly since. Admittedly, I haven’t had much time to spend with it, so I can’t be sure yet, but each time I’ve tried it since getting it back, it has behaved as it should.
This happened to me after a few years with my mk1. The problem was debris under the pads. Opening the machine, removing the pads, and giving a good spray of air on the surfaces solved it.