Have anyone noticed there appears to be an issue on the account page form where you register your shipping address in the UK?
It’s not accepting a valid UK postcode, or allowing a ‘Region’ to be entered.
Perhaps try clearing your cookies and temporary internet folder, then next time the page comes up it will re-ask you to select your physical location for the site. At least that way you can confirm that you’re on whatever mirror site they want you on.
Also, there was a similar thread the other day but the person was in Latin America so it’s possible they were just out of the area elektron normally ships to
I don’t see why you’d have the same issue so if this doesn’t work it might speak to a problem with the site and not your address.
You’d have to contact support to be sure though. Good luck.
1 Like
Thank you, will try, but from memory tried in at least a couple of browsers.
Tried contacting support a couple of times already; no answers.
1 Like
When I go to the website in a private browser page it must still see the cookies on my computer because it says my location is set to United States but then it also asks me if I want to pick a location so that must be part of preferences or something (which it’s probably ignoring because of the in private browser tab).
If you get this and it says that your location is “rest of the world” then that could be the problem. At that point changing it to United Kingdom in the list could potentially fix the problem.
If your location already shows UK it probably won’t help.