Power Handle Safety Recall

At Elektron, we accept no compromises on quality. The safety and satisfaction of our users are paramount.

We have become aware of a potentially serious issue with the Power Handle BP-1 that may cause a short circuit and lead to overheating. Initial information suggests that this issue affects only a very small number of units. Nevertheless, to minimize the possibility of a problem we have taken the voluntary decision to initiate a full recall of the product.

If you own a Power Handle, please follow this link for more information and important return/full refund instructions.

We apologize for any inconvenience caused.

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Good call.

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sigh of relief that i didn’t buy one - the reviews of this thing have been less than stellar…

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This is unfortunate. I think we can all agree that only a new “machines” based box will clear the bad taste from this entire handles saga.

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Trying new things is never a bad thing, they tried, learned and will use that wisdom in future products.

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Someone had mentioned that it burnt on the forum…

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It seems that they’re only offering refunds, not replacements.

If the overheating defect only affects “a very small number of units”, why is this the case?

I have one, and have had no issues with it, but I’m obviously not taking any chances, so it’s going back. But the fact that they’re not replacing them means that I won’t be either.

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  • Inserts joke about overheating risk to world from non-rechargeables
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Unfortunate turn of events. Perhaps they’ll find a solution to the fault.

Should beta testers be concerned with their handles?

Aww this is sucks for Elektron and customers :sad:

FAQ here:

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like the Model:Cycles? I agree!

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Yes. Everyone. Advice is to cease using them straight away. Remove batteries. Unplug everything. Then send it back to them.

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You’ll have to pry my power handles from my cold, dead hands! (Raises power handle above head in defiance)
Seriously, I think I’m keeping mine. I will remove the batteries when it’s going to be unused, but I still want that damn handle.

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I’m not sure that’s wise. There’s obviously a major fault if they’re all being recalled en masse. Unless you want to disconnect it and remove the batteries every time you’re not using it.

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Yes, that is what I’m suggesting. Leave the batteries in the bag until I am actually going to use it for any length of time. That’s how much I hate having to use a tethered USB brick when I’m using it away from home.

Still considering just keeping it as tilt stand…

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those are fine. i’m thinking of a proper big box like MnM or MD :wink:

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Gives us some new machines in the Model:Cycles and all will be forgiven.

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I’ll do with new machines for the M:C :stuck_out_tongue_winking_eye:

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Man I think the days of those mega boxes are long gone. But what if… Elektron just releases a branded PC…

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