1st thought: swollen battery … but it’s new so 
If it was me the combo of bulge plus misaligned seam (related ?) would have me instantly figuring out a return for replacement.
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it’s going back.
for sure.
Ouch, that really is a Friday afternoon job. Hope they’re not all like that.
That’s a definite return, question is, for a replacement or a refund?
Hopefully other new owners will share their build quality assessments here soon.
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Defo refund. Defo curious to see other’s. Really is a Friday job, back from the pub, and after a few bad acid tabs!
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I wish all the best for Polyend, the OG tracker is very well built, at least mine but in this video the mini looks cheap for a machine that costs 700 EUR
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That’s a shame especially seeing as they said they’ve been working on the mini for many years so didn’t seem rushed.
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I will say mine feels nice and doesn’t have any of these issues.
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Could you possibly post a few close up shots of it?
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Same bulge here with mine.
I asked polyend about it because I was afraid about swollen battery as @bibenu mentionned early.
Here’s the response :
"I’ve just discussed it with our technicians and they say the battery is 100% safe and it didn’t bulge the casing.
It seems the plastic case might be deformed a bit, but since it is a handheld device, it shouldn’t be a problem."
Personally I won’t try to send it back because I love the device and I can live with this bulge. But I can understand how frustrating it can be… It is kind of expensive but IMO regarding the concurrence (wich i don’t think exist) I think the price is decent. Even with some QC issues.
- I also own the OG one and yeah it is not the same regarding built quality. But it has a lot more space to put the same tech inside isn’t it ?
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In Polyend, tracker beta tests you.
Ok but seriously, I really enjoy the tracker, but I’m very cautious about early adopting Polyend gear.
The OG went through 3 revisions in a very short time. I have the first version and it’s lovely, except for the very annoying click when you turn it on and off. And the jogwheel had to be replaced cause it failed within a year.
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The concurrence exists, it’s the M8 Tracker from Dirtywave and from what I’ve read about it, it is build like a tank 
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I was waiting for this one 
m8 is indeed, built like a tank. you can tell its gone through a thorough design process before coming to market. top tier design imo.
bulging plastic doesn’t sound great. especially for 700 blips 
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Oh so because it’s a handheld device it’s ok to ship deformed products. Very thoughtful of Polyend
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So why are you saying there is no concurrence when you know there is a better product that costs exactly the same price ?
I’d 100% return it for a new unit. I’m not trying to be overly pessimistic, but judging from their overall quality assurance and level of pride they put into their production, I honestly wouldn’t trust their assesement of the unit being just fine. You could potentially - down the line - run into further issues, especially seeing as they - Polyend - haven’t opened up the unit and identified the issue. They simply speculate.
Secondly, if you for whatever reason ever have to sell the unit, you’re not gonna be able to sell it for what its worth.
Thirdly, I don’t think companies should get away with lousy quality. Period. Now, I haven’t read your email correspondance, but the fact that they don’t ask for you to return the unit is a bit worrying to me. In my eyes, this reads as lack of pride in their products. But that is just a personal opinion.
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For me, this is not the case. The M8 doesn’t appeal to me at all, especially since you can build it yourself, in a sense it’s just a solid box, 8 buttons and a screen for 500 bucks…
But hey you know, tastes and colors…
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Perhaps a language barrier thing but if that’s straight from their response then that’s pretty poor in my opinion.
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