Octatrack mk2 crashing

[JL]

New octatrack Mk2 crashes

My new octatrack is misbehaving. After some time the machine just stops. No screen, no audio, no sequencing. The panel LEDs flicker orange. I have to reboot to bring it back. Has anyone see something like this before? Sure I can just send it back, but if someone knows this and has a fix it’d be easier. This happened three times in the studio last night and the octa clearly cannot be used for a show. There’s a link to a video below…: https://photos.app.goo.gl/bu22MsFCTrg7h8zL9

Octatrack MK2 Crashing

Hello, Last night my Octatrack crashed, I was making some music and suddenly everything went black except for the SRC LEDs, arranger LED, page LEDs and the Card Status LED, all of which were orange. I shut it off and unplugged it and left it alone for about 10 min. Powered back on and everything looked ok, but after a few minutes it crashes again. The test mode says everything is OK. Attaching pics of what it looks like (sorry for the purple light in my room) Super worried, has anyone dealt …

Check out those threads. Basically you have to open a support ticket and send it back for repair.