Elektron Support - Unresponsive?

[Claid]

Elektron support : response time?

Hi there, i hate to be a hater, but… My MD and my OT both broke within 2 days. It’s unnecessary to say how pissed of i am. It’s been more than a week that i contacted support, i really need to repair the units ! But no response from them. I know they are pretty busy right now, but come on, i’m just losing my nerve and my lust to buy a RYTM.