Digitakt II: bug reports

same thing on the Digitone 1 by the way…

Running it on Windows 11. Sometimes it’s a bit unstable requiring me to restart the app and the DT2, but in general it’s been working. I have transferred several gigabytes of samples. Slow as USB 1.0 used to be, but still.

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Ahh interesting - this instability you describe sounds a lot like what I’m seeing

After many restarts of the app and/or the DT2 - I can get it to work for a short time, and I’ve manged to upload a few GB of samples when it’s in a happy mode. This is why I think it’s not a hardware problem with the DT2

But then I’ll close the app and re-open and the Transfer app goes back to being a confused mess.

So it’s not totally unusable, but I paid a LOT of money for the DT2, this sort of behaviour from the software/device isn’t acceptable

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Ok, after days of triage, testing, hair pulling and frustration - my current theory is it’s caused by having folders with too many* samples.

I reformatted the Drive+ again, and I’ve been loading stuff back in, but making sure I have no more than 100 samples in any given folder - the Transfer app appears to be stable about 90% of the time

The whole Surface device thing, was a red herring of course

*too many - the actual threshold for reproducing this I don’t know

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Yes, I’ve seen apparent hangs on busy folders - it usually comes back to life eventually.
This is on macOS, so I think it’s a universal thing. Other have said that “problematic” files can bog it down, too.

On Windows the “coming back to life” part never happens, so it seems like you’ve got to be very careful.

I can’t believe I paid all this money for this thing and I’m having to tip toe around it, treating it like some fragile & buggy bit of kit from the 90s.

Incredible that a device in 2024 can’t handle a few hundred files in a folder without a meltdown

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To clarify, my experience is that the problem is with the software, i.e. too many samples at the computer end. Haven’t seen any problems at the DTII end.

Obviously, can’t speak for Windows…

True, when browsing the Drive+ on the device, I’ve never seen any crashes and lockups. Maybe slowdowns, but it doesn’t crap the bed like the app does.

I probably should have posted a bunch of this in the Transfer bugs thread in hindsight, but wasn’t sure where the problem was at the time.

I’ve seen cases where nested folders can make it go haywire too - I can’t remember how many levels makes it freak out, but I try to flatten out my directory structure so it isn’t too deep. It sucks to have to do this, but maybe that will help.

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Yeah, I can imagine that also causing it to flip out.

I still can’t believe how people are starting to normalize and accept all of this - on a £900 bit of gear :face_with_raised_eyebrow:

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When connecting my Android phone huawei p30 with usb-c-usb-b cable everything coming from the phone sounds weird af. Like sampleratereduced/bitcrushed distorted kinda way, even a bit pitched/slowed down.

I think I used the same cable in summer and there it was fine.

Some people.

Some of us have gotten so much pushback for being honest about the state of this machine that we’re probably close to being banned from the forum. I’ve tried to be constructive and detailed in both my posts and numerous bug reports, but remaining a de facto beta tester six months into the release of this device is a huge bummer.

I see it this way: hardware defects can happen, that’s on the manufacturers of the components and is just bad luck. But the existence of some of these major bugs coupled with the way they slipped through unnoticed through multiple revisions of the firmware so far doesn’t give me confidence. Unpopular opinion, I’m sure, but the DT1 in all its growing pains was never this unreliable.

I like Elektron’s design philosophy in general. I hope they get it together.

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I have to say I am also starting to get a bit antsy about another firmware update, just filling the gaps of obviously missing features and ironing out some of the rough edges. I mean 6 months is a fair amount of time to get this product to the finishes stage?!?

Not sure if I am being unreasonable here, since I don’t know the complexities of the code obviously.

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So, does the original DT not do that? I discovered this on the DT2 just yesterday. I then tried doing the same on the SP404 MKII and while I could eliminate some clicks, i couldn’t get rid of all of them so I just though that this is the same issue with all samplers.

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just here to confirm that the clicking issue is a real thing

even when placing a perfectly bpm-synchronized drum loop into grid mode’s linear locks, clicks and pops will still somehow surface

using an attack envelope doesn’t work, and neither does any other workaround commonly suggested

has elektron responded to anyone’s bug reports?

i’m genuinely curious to see if they consider this to be a bug or if it’s just the way dt2 is intended to function

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Yes, linear locks in grid machine on DT1 sound ok. This clicks is definitely defect of grid machine. If the machine deals with one given sample, slices and restores it by built-in function “create linear locks” it should sound like original sample. It’s not the same when you deal with different samples in any possible ways. I understand that it is really hard to implement universal algorithm to eliminate clicks in all different cases. But this bug is about grid machine which has sliced sample but can’t restore it back correctly.
Btw support replies they are working on it of course.

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All clicking issues come from different use cases but it looks like the root of issues is zero-crossing for stereo samples and maybe incorrect rounding of start\end positions (the bug with recorder length Digitakt II 1.02/1.03 : Bug reports - #34 by zhelnerovichda ).

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Not unreasonable at all IMO. Yeah they are a small team I get it, but 6 months and we still don’t have stuff like like mono sampling fixed. This isn’t a “it should be easy to code” post BTW. The various bugs and short comings aren’t acceptable for this price and from a company of this calibre

I sense they’ve bitten off too much with releasing both the DT2 and DN2 pretty close together

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There is only one way to express that this is “unacceptable” that will have any actual effect. Not buying the thing until it is acceptable. Unfortunately companies have figured out that despite all the wailing and gnashing of teeth about what is “acceptable” and “unacceptable” in terms of firmware functionality, they make more money releasing things with firmware that is not finished than they do fixing every bug before release.

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This mono sampling issue is just too much, honestly…

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