that’s a shame and indeed, thanks for the heads-up - just commented on a related thread about avoiding this very issue - i was very very cautious about sizing bespoke screws for bespoke end cheeks
i’m a little surprised about the damage though, my take on this is that it’s no coincidence that the holes line up with the edge of the pcb in an area where there’s no components, so i figured it was not a ‘huge’ risk - i’m no expert !!
so i’m wondering, has there been excessive force used on screw entry and could that have led to dry joints at a dodgy bit of solder if there was unusual flex
just curious (and a little anxious) ?! (i know my screws are well clear of the pcb though as i used a depth guage)
and might that help you narrow down the issue, i’m surprised it’s gone so bad just from that easily made mistake
edit: on second thoughts, if it’s same faults for both devices then it’s more likely an electronics issue that elektron may be able to shine some light on, might be fixable, good luck with it