Amazing how people can be so self confidently misinformed lol
yeah, amazing. I have been charged. maybe they can´t do it in your country.
Was yours an upgrade?
jepp
Did you stay at the same level? (i.e. Standard to Standard or Suite to Suite?)
My Ableton webshop says:
Their Preorder FAQ at the link from the webshop, says:
Or did you order the upgrade from somewhere else other than Abletonâs site?
I did it too. Told you it was easy lol
yeah, went from suite to suite. but payment was paypal. maybe it is different than credit card.
That must be it.
I got the discount because I bundled it with Push 3. Received the Push 3 two weeks late. And in an Open Box. But yes, I was charged in advanced. Iâm not going to get into a big debate. It was just a personal observation.
Does anyone have the Touchable Pro iOS/iPadOS app for the iPad, and the launchpad pro MK3. Do these still work with Live 12?
Interesting. I preordered with Paypal and not been charged yet.
Anyway, stoked for Live 12âs official release!
thatâs really weird, I decided to get the upgrade (from suite to suite) and wasnât charged yet too, pre-ordered with paypal as well, and even in the confirmation email it says that payment will be made after 12 is released and they will send instructions how to pay.
and I double checked my paypal that there was no actual paymentâŚ
Iâd send an email to support just to make sure you wonât be charged twice at least, because this seems unusual.
That is indeed strange. Can only imagine that this is somehow country dependend.
possibly, but Iâd still open a ticket just to make sure
My creditcard was charged instantly when upgrading from suite 10 to suite 11 (with 12 as a âfreeâ upgrade when released).
I seem to remember there was no payment with the 10 to 11 upgrade well.
I guess that way if thereâs a big delay they donât have lots of people asking for refunds. Plus gives them a rough idea of how many upgrades will be paid for on the release date.
Where are you from? As you seem to be the only one whoâs been charged already?
.You sure you went from 11 suite to 12 suite?
Is ok, you are upgrading to 11 from 10. plus you get the 12 free upgrade. So you can now use the regular version of Live 11 you donât had before the upgrade.
Germany.
Ok, I think I solved the riddle and itâs my bad. I actually went from 10 Suite to 11 Suite. The 12 preorder seems to be added as a Bonus. But Since I already been from 10 to 11 of course they charged me and they just upgrade to 12 when itâs out at no additional cost.
This