This is Elektron’s site, it’s just not the primary official place to seek formal support … it’s a community run resource with their backing … it makes sense if we can help each other out and keep users engaged with their gear, it’s a sort of informal support half-way-house as I see it.
Elektron are responsible for the content on here which is why it is actively moderated, but as good as all of the moderation is done without any intervention, it’s just that we sometimes reach out for clarity on the most contentious material. Perhaps I will be corrected on the above, but that’s how I see it … the administration, hosting and moderation team selection is arranged by Elektron … their main Elektron.se site is the main place for official interactions and feedback … @ tagging staff here isn’t really the way to go, responses will be on a discretionary basis and you can see they do make the effort to chime in and contribute quite frequently, time permitting
PS : A reminder, not only has this thread, like most others, gone way off topic, but it’s also descending into bickering again … flag the stuff that bothers you. Guidelines covers it all