Waiting for response from support

I’ve had to contact support about an issue with over bridge showing over bridge 1 instead of analog four and rytm. Very frustrating because can’t us midi to enter notes and multi map via midi is not working it’s been a 4 days And getting annoying Waiting because
Last time I got a support ticket it took a month to get a reply.

What’s the average wait time?

I tried a reinstall of overbridge and didn’t work

3 posts were merged into an existing topic: Elektron support : response time?