Syntakt screen issues

I have all 3 since 2 months and no problems so far. And i had some very long sessions with them

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Thanks for the reassurance, because mine is on the way!

I’ve had mine for about 10-12 days now, and so far no additional screen issues. It does not seem to be getting worse.

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Hi,
can you post a photo of the status of your screen?

I got mine back from repair today. The new display looks a little dimmer but it’s hard to tell. It’s not as bright as the yellow display on my DN, that’s for sure. Both are on medium brightness, by the way.

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Try to bring your syntakt on a shop that has one and compare …

I received mine back from repair , all good screen wise , but the button are stiky while they werent when i sent it … i suspect that it must the fact that it was used , manufactured and put back on plastic back for another trip.

Support asked me for pictures of buttons lol like stikiness can be seen ?!!

Didn’t heard from them since …

i must anyway that the support was exellent and fast for the screen , the guyz helpfull and patient .

If anybody has a way to take of this stikiness from button , i applied some talc on it it’s better but not gone , i don’t have stiky hands by the way and temp here isn’t hot .

Sorry for the OT part

I would maybe by a buttons set but i’m kinda scared of the process to take of caps …(not for the caps but for the part reamining on board)

That’s the fun with every repair: You get it back in a slightly different condition, e.g. with scratches etc.

Maybe in your case the faceplate is a little bit misaligned only and you could solve it via loosen the screws, move the faceplate some micro meters and tighten the screews carefully.

Mine came back without scratches or any kind of visible marks.

Great for you!

I didn’t refer to Elektron’s service in particular but all kind of repairs, e. g. watches, electronic devices, bicyles, cars in general that came back with ā€œhappy accidentsā€. :unamused:

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When i say stiky is that the surface is stiky , i did notice also a shift of keyz rise one side (north ) and go down a little (south) witch could be related to what you descirbed …

So now mine looks much worse now.
Contacted support but didn’t get reply yet.

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Bad luck, this is what my screen looks like right now as well. I’m sending it back to the shop for repairs :frowning:

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Digitakt II has the same flaw.

Same problem here with the display issue on my Digitakt II.
Hope the Elektron-support will come back to me soon, otherwise I use the ā€œMoneybakā€ from Thomann.

I think I have the same issue, I got the ST about 6months ago and first sign of seeing any issues.

To confirm the lines can be different on different screens and I have noticed for short times the screen looks normal before going back to this effect.

Is it best to go through retailer or Elektron directly? Hoping I don’t have to pay too much for delivery…

Same issue here on my AR mk2 after two weeks of use. I contacted Elektron directly yesterday, and today they sent me a label to return the device for a repair. So far they seem to be very reactive!

hi! do you have the manufacture date of the Syntakts with defetive screens?

Hello there! do you have the manufacture date of yours?

I am getting this same issue on my digitakt 2. Good to know elektron will replace/fix but man what a PITA for everyone involved.

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