Syntakt not connecting to Overbridge with firmware 1.21

Elektron Gear Syntakt
1

I have a hunch I may be doing something silly here but can’t see what it is. I’ve submitted a support request to Elektron a few days ago but I guess they are very busy.

I just updated my Syntakt from 1.20 to 1.21. At the same time I updated Overbridge to 2.79.

Suddenly I cannot see my Syntakt from Overbridge, either standalone or as a plugin.

  • I have checked that on the Syntakt USB Config is set to Overbridge
  • I have verified that the USB cable works with other equipment and is plugged directly into my iMac.

Any ideas?

2

Hmm, since no-one has replied to this I’m guessing perhaps it’s not a simple thing and maybe my Syntakt could actually have a problem? I guess I will have to continue waiting for Elektron themselves to get back to me. 6 days in the queue so far. How long are people generally waiting at the moment?

3

What version of Overbridge did you upgrade from?

I’m having a similar issue since 2.7.1 when the new drivers were introduced. Possibly a computer issue and not the Syntakt (at least it is in my case).

4

Ah OK. So have you managed to resolve it, or you still can’t connect? If you resolved it, what did you need to do?

Actually I think in my case I went from OB 2.71 (where it was working) to 2.79.

5

It’s unresolved and unexplained, so no Overbridge for me. There have been a number of similar issues that have been resolved for other users though.

Based on these issues, I would say that your Syntakt is fine and it’s more likely to be a computer issue.

6

OK Elektron support finally got back to me and resolved it. For some reason the pop-up that tells you about needing to allow the driver in MacOS Settings didn’t happen when I did the install. So I just had to go into Settings > Privacy & Security to allow the driver. At least it’s all working now!

2 Likes
7

so what a key for that issue? I have the same

1 Like
8

I’m having this same issue, and I don’t think the problem for me is going into Settings > Privacy & Security. There’s nothing there to accept.

You guys found a solution?

For me the Syntakt shows up in Overbridge and the status is “update firmware”. And in Transfer the Syntakt is not detected.

If I have an audio card with a midi output, can I then upgrade the Syntakt using Sysex?

9

In my case the solution to this problem was having my audio cables plugged in to my soundcard , somehow my overbridge only connects to the engine while I have the audio cables in to my soundcard

It’s a odd solution but soon I unplugged my cables it will not connect anymore to the overbridge engine.

The support people is looking into this issue.
Try and it can fix yours too.

10

I’m using a Mac, what worked for me was going into settings-login elements & extensions- extensions- controller extensions and switching on Overbridge engine. It instantly worked