Syntakt not connecting to Overbridge with firmware 1.21

Elektron Gear Syntakt
#1

I have a hunch I may be doing something silly here but can’t see what it is. I’ve submitted a support request to Elektron a few days ago but I guess they are very busy.

I just updated my Syntakt from 1.20 to 1.21. At the same time I updated Overbridge to 2.79.

Suddenly I cannot see my Syntakt from Overbridge, either standalone or as a plugin.

  • I have checked that on the Syntakt USB Config is set to Overbridge
  • I have verified that the USB cable works with other equipment and is plugged directly into my iMac.

Any ideas?

#2

Hmm, since no-one has replied to this I’m guessing perhaps it’s not a simple thing and maybe my Syntakt could actually have a problem? I guess I will have to continue waiting for Elektron themselves to get back to me. 6 days in the queue so far. How long are people generally waiting at the moment?

#3

What version of Overbridge did you upgrade from?

I’m having a similar issue since 2.7.1 when the new drivers were introduced. Possibly a computer issue and not the Syntakt (at least it is in my case).

#4

Ah OK. So have you managed to resolve it, or you still can’t connect? If you resolved it, what did you need to do?

Actually I think in my case I went from OB 2.71 (where it was working) to 2.79.

#5

It’s unresolved and unexplained, so no Overbridge for me. There have been a number of similar issues that have been resolved for other users though.

Based on these issues, I would say that your Syntakt is fine and it’s more likely to be a computer issue.

#6

OK Elektron support finally got back to me and resolved it. For some reason the pop-up that tells you about needing to allow the driver in MacOS Settings didn’t happen when I did the install. So I just had to go into Settings > Privacy & Security to allow the driver. At least it’s all working now!

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