How’s Landr’s customer service / efficiency?
welcome, no, no extras, I even changed my mind and wanted to downgrade from Publish Pro to normal publishing but I can’t get them to answer… hence my comment for the not so good customer support, it’s been forty days now that I opened a ticket and still no reply
Yeah this is the kind of thing that massively puts me off them!
Very fast and kind support. I’m fully happy with them.
had to chuckle when someone in the comments referred to this phenomenon as reverse ghost producing 
You can also arrange purchase links though faircamp, if you’re the DIY sort. There are a number of labels who just host their own goods.
Here is Ari Herstand’s review of the Canadian LANDR:
I went through the whole terms of service, which look reasonable overall. A few things to know:
- You can cancel the distribution subscription and your songs will automatically stay on-line against a 15% share in your royalties plus a 0.5 USD per month admin free offset against your royalties as well. If you re-subscribe, you’ll be back to 100% royalties but you can’t collect that which was withheld retroactively.
- There’s a clean-up of inactive free accounts after 90 days - no clue what “inactive” means but it probably pertains to your account not being able to come up for the admin fees.
- You can also switch tiers but consider the storage limitations per tier: you get 1TB with a premium account, 2 GB with a free account, 10 GB with a former premium account (how long does “former” last?) - for releases this should be plenty.
- You can’t release more than 30 tracks per month (translation of “unlimited” into fair usage policy). A luxury problem to have …
I’ve just subscribed for the Distribution Pro tier, which is advertised to be 50% off. I’ll report on the (pre/post-)release experience on LANDR’s in a few weeks or months. Hopefully, the validation process will be smooth 
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I am looking for a new distro, as I’ve been using CDBaby and they charge per release, which stops me from releasing as much music as I’d like, even though its fairly inexpensive.
Does anyone here have experience with Amuse or OneRPM? Those are the two I’m currently considering.
Edit - I see that Tunecore now also has an unlimited option for a yearly fee. They did not use to have this, so that makes them a contender as well. I wish this wasn’t so complicated…It used to be much simpler because there were far fewer options!
thanks all
wtf is going on here?
this brotha is the nicest angry person I’ve ever seen trying to deal with these shenanigans…
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Bummer. This seems to happening much more now that algorithms are deciding what is and what isn’t samples. I am sure DistroKid isn’t the only distro doing this but because they are one of the biggest, it probably has been happening the most often with them. I don’t really know what the answer is. In this case, Spotify has nothing to do with it so the title is slightly misleading.
I’m still trying to sort out with distro to use for the future myself.
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Hey @g3o2 how has using LANDR been going for you?
A thing that will going to happen more and more. Poor guy. But i think we all know that streaming services are not the way to release our music anymore. That time is over. Let streaming services only serve ai 
kidding here eh.
Thing is, the music distribution landscape needs a shake-up (again). Sometimes i think, im going to release my stuff on Cd’s again. Simple. To buy from my website and be done. Oh and bandcamp for the people that still wants to stream or/and buy.
Also he made a good point about contacting these distro farmers. Dealing with AI bots is just so unpersonal and cheap towards customers.
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The release process has been pretty smooth. They seem to be a bit stricter about the use of samples of any kind (including one-shots) when it comes to content identification in social media but probably that’s to cover their own bases.
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The biggest crime here is the delegation of any and all customer support to a chatbot. Should be illegal. No company that does this should be taken seriously.
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Even doctors’ receptions work this way now when you call them by electric telephone. Not saying that’s how it should be, just stating what it is now.
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I know! Sucks! How did we all just let them get away with treating us in such disrespectful manner?
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what they can all do to show their most basic level of customer concern and support is communicate, but they wouldn’t even allow him a direct contact… imho it sounds like that is a worse problem than the algorithm because it’s fundamental.
yeah i didn’t get the spotify part either but maybe that was his anger making him lose control, however when he said ‘real people like neptune and me’ he earned a sub from me 
Anyone got an eye on Boombox?
I’ve been really curious about this as well. Looking to distribute my band’s first release as well. It seems like the market is a bit of a 
show
I’ve seen Symphonic recommended and looking into it. Any thoughts? I would love if there was just an easy, obvious choice 