How’s Landr’s customer service / efficiency?
welcome, no, no extras, I even changed my mind and wanted to downgrade from Publish Pro to normal publishing but I can’t get them to answer… hence my comment for the not so good customer support, it’s been forty days now that I opened a ticket and still no reply
Yeah this is the kind of thing that massively puts me off them!
Very fast and kind support. I’m fully happy with them.
had to chuckle when someone in the comments referred to this phenomenon as reverse ghost producing 
You can also arrange purchase links though faircamp, if you’re the DIY sort. There are a number of labels who just host their own goods.
Here is Ari Herstand’s review of the Canadian LANDR:
I went through the whole terms of service, which look reasonable overall. A few things to know:
- You can cancel the distribution subscription and your songs will automatically stay on-line against a 15% share in your royalties plus a 0.5 USD per month admin free offset against your royalties as well. If you re-subscribe, you’ll be back to 100% royalties but you can’t collect that which was withheld retroactively.
- There’s a clean-up of inactive free accounts after 90 days - no clue what “inactive” means but it probably pertains to your account not being able to come up for the admin fees.
- You can also switch tiers but consider the storage limitations per tier: you get 1TB with a premium account, 2 GB with a free account, 10 GB with a former premium account (how long does “former” last?) - for releases this should be plenty.
- You can’t release more than 30 tracks per month (translation of “unlimited” into fair usage policy). A luxury problem to have …
I’ve just subscribed for the Distribution Pro tier, which is advertised to be 50% off. I’ll report on the (pre/post-)release experience on LANDR’s in a few weeks or months. Hopefully, the validation process will be smooth 
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