I do!
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What’s happening here? Seems interesting!
It’s a m4l device that detects a selected rack, shows you the currently available variations on the grid to make them playable. You can of course edit, randomize and save (new) variations, all of this from Push, also standalone
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Wow, this sounds great. Is that something you’re open to making available at some point?
Can’t believe I’m going to say this because I want to be sour about this stuff, but I’m disappointed with Ableton support. I send a customer support ticket well over a month ago about the issue where a super loud noise appears when booting push 3 50% of the time on both the main out and headphone out. More than a week ago I received an automated message that they are dealing with a high number of requests and appologies for the delay.
Not sure how their priority system works but to me this is quite a severe issue. And even if it wasn’t, I respect that times are busy, but waiting a month to get support?
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That’s the plan, since years now, but I will do it at some point! 
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It seems strange, especially for what must be a widespread issue (I have the same issue and have developed a habit of never turning my monitors on or wearing my headphones until Push 3 is fully booted.
Given the relatively slow rate of patching the firmware to fix the most obvious bugs in the production version (like those crazy midi editing bugs), it does seem like the entire company is slow right now. I understand I can jump to the beta version if I want it fixed right away, but what if I feel I’m already a beta tester and would rather not make things even less stable? 
From my experience, I dunno what to make of Ableton’s support. They were definitely on the slow side in responding to my USB Bus power issue with each of my responses taking at least 24 hours to have a reply returned. But, they did send a replacement cable and then they did allow me to trade for a Standalone outside of my 30 day “trial” window. And to top it all off, they refunded me 20% on request when the discounted P3S emails started to emerge.
So, they get there in the end and, for me, I got a great result. It’s definitely a little slow in getting there though. Just need a bit more patience than usual I guess.
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Yeah the support itself certainly is good. And I get it if there’s a week delay or so. But a month… Never happened with any other company I dealt with before.
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There has been holidays, so it’s likely that they were understaffed for a while. This plus the Black Friday deal that most likely boosted the support requests… I guess.
I’m very supportive with support tbh, it’s not an easy job even if you have all the tools: you always depend on the knowledge (and agenda) of other inside people, while taking the fire from customers… uncomfortable and stressful situation.
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It’s not a critique against support itself. I’ve worked on helpdesks myself so I know 
but the fact that they are apparently this overwhelmed, even around holidays, is not good imho. That’s not a critique against support but at Ableton
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no better time than… 
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Are you on the last beta? I had this problem a month ago too but is solved now. I’m running the last beta
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They are managing bad this things now, so many new things at the same time or very close dates (push 3- ableton 11 push 3 support-ableton 12)
So many things for the developers at the same time. And on the other side marketing keep pushing to sell new things to boost sales
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That’s great to hear. I’m waiting for the official release because other than that things work okay and don’t want to take any risks. But if that’s the case I’m not sure why the one reply I got a month ago did not mention this at all.
Yeah true. That seems to be the issue here
I genuinely recommend the latest beta, the official release was buggy for me. I have no idea why this has not been made a final release. I get your concern with using betas normally speaking but it’s been weeks since the last beta update and months since the last official release and I would say the beta fixes most stability issues I at least had.
On the support side of things, it’s a joke. It actually concerns me about the future of the company as it seems like it is being grossly mismanaged. The release of Live 12 so soon after Push 3 was weird to me. They had so many teething issues with Push 3, so to add the extra pressure with a new version of Live and not have enough capacity to handle support just seems strange. Maybe I’m overthinking it - but I can’t help but see a struggling company when there are simply soo many complaints about support. Hopefully they will get back on the front foot this year.
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Push chord hacks anybody? How do you play chords and melodies? It’s a totally different playing style than a keyboard. I like it more, bit I’m still in the “push and see what happens mode” for chords. I think I’ll just start practicing. Like start with simple triads, then inversions, 7ths and so on. But maybe you guys have some hacks. I plan on staying in key mode at first and seeing where that and different scales leads me.
Funny story from yesterday: I was playing chords by just pushing randomly yesterday with headphones on. I looked like I was feeling it. My wife walked by and smiled, maybe thinking I was feeling it and was playing awesome stuff. In real it sounded like cats getting run over on the highway. That’s when I decided I had to practice. Otherwise there won’t be a point in having such a tool.
Don’t f#ck with cats!
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You always can revert the beta to the release version.
Yeah, downside is, once I set things up that use some beta features it sucks to roll back. Currently only using push for a live setup so rather not take any risks.
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I second what’s been said on the beta, I’ve installed the latest one and so far had no crash: it seems more stable than the latest official release (that had let me down on every session)
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