Overhub not connecting devices to Overbridge

Elektron Gear Syntakt
#1

I wrote a support ticket, but wondering if anyone else has run into this recently. I have an Overhub connected to my MacBook with several devices on it, mostly Elektron’s but also a MdiiHub and Torso T1. I recently updated Overbridge because I was having issues connecting. I did the full method of uninstalling, reinstalling, and restarting, but I still can’t connect.

I tried using different USB cables from my Elektron devices to the Overhub, as well as different USB C cables from the Overhub to my MacBook, and different USB ports on my MacBook to the Overhub. I also removed everything from the Overhub except a single Elektron device, and tried this with several different devices.

Also, I can’t connect to my Octatrack or MidiHub through the Overhub. Again I tried this with all other devices off, so it’s not a power consumption issue as far as I can tell.

I can connect to Overbridge if I go directly from any of the devices straight into my MacBook, so it’s not that.

All of this was working fine until probably a few weeks ago.

The Overhub is 2 years and 1 month old, so I’m not sure what kind of warranty is attached to these but I imagine I’ve passed that point.

Any suggestions?

#2

Did you get any response from support or from any members here? My Overhub wont let my audio interface connect to my computer and I don’t understand why. Any help would be much appreciated. Cheers!

#3

If the device works when connecting directly I’d just replace it. At the time it was released there were less MTT supporting hubs but today you can get a cheap Anker or so on.

#4

Mine just died. No recourse. I think it might have something to do with plugging in a USB-powered device without having an additional power.

Customer service was helpful, but I ended up just buying an Anker hub and it seems to be ok.

However, I did notice when I have all my devices on (4 Elektrons, 2 Midi interfaces, and a sequencer), my computer would periodically freeze entirely and all connection between devices would stop for a few seconds until everything came back.

I’m dealing with a pretty old MacBook, so it could have just been overloaded, but I don’t recall that happening with the Overhub.