Overbridge Connectivity Question

Hello all,

I am looking forward to joining the community (first post) as I recently got a Syntakt, quickly followed by a Digitakt and am now very into all things Elektron. I have recently gone to connect either device to my mac laptop to run Overbridge (2.1.1.2). The first time I connected the device after installing the software, I did not realize you had to change the USB config to “Overbridge mode.” At first, the device (digi and syn with same results) appears in the engine in red stating the device isn’t in “Overbridge mode.” I then changed the setting but when I did, the device disappeared altogether from the engine and the Control Panel shows that no devices are connected. I have read the Overbridge manual and re-installed the software but have had no luck. I attempted to submit a ticket but seem to be having issues with the Elektron site so I thought I would see if anyone here has had similar issues while I a way to contact Elektron.

Any help is appreciated. Cheers!