no. only midi out
I thought that 404 out was in ST inā¦
So it is not an incoming midi data problem.
Side note : Do you use THRU as DIN SYNC ?
oh I see. I said āmidi in track oneā sorry for the confusion. yes I am
1 Like
I also experienced the same error message when booting. The problem started right after I received the Syntakt, but it seemed to be solved by waiting a couple minutes before starting the device again. But suddenly, waiting isnāt solving anything anymore.
I received the machine with the 1.20 OS version, so I managed to turn on the machine (after several attempts, always waiting more than 2 minutes between each ones) and I was miraculously able to upgrade to 1.20A. After the upload was complete, the ST rebooted itself, and the same error message appeared on the screen. And now, itās totally impossible to turn it on, no matter how long I wait!
I am working in an AC room at 24Ā°C, it shouldnāt be an issue. I contacted the support from the beginning, but I think we are running out of options. It just feels quite not right for a 1000 USD machineā¦
2 Likes
Just got a new Syntakt and the "something went wrong - boot again ā¦ " issue appeared a few times. No midi or usb connected. Right out of the box. Is there a long-term (software) solution or should i send it back? Runs on 1.10
thank you su much
Iāve seen that, no issues since, but it depends on context ā¦ are you e.g. rebooting quickly or is the way you power on fairly regular ! wonāt do any harm to pre-run the boot mode test menu to see if there are any issues detected there ahead of a question to support
I donāt want to install an update yet because of the warranty. The error probably occurs when the device has not been switched on for a whileā¦ about 10 hours or so. then i switch it off and on again and everything works as it should.
The question is: is it really a software bug that will be fixed in the long run with an update or should I replace the hardware?
It would be VERY surprising that installing update void the warranty. Written somewhere ?
Iād also recommend to install last update. I didnāt have this message after installing last one.
Install the last update and check.
1 Like
updated to the latest OS. still got that āoopsā message.
1 Like
Oops. Just after power on, no midi, no usb ?
Iād send it back unless Elektron support tell you something elseā¦
no midi and no usb. it doesnāt happen every time but every now and then.
a little disappointing ā¦
1 Like
Updating device OS to latest official release will not invalidate any warranty, thankfully.
With beta or alpha releases a vendor may not guarantee a fully stable operation but you can always return to the latest known good build.
Iād at least alert Elektron that yours is experiencing it even if itās difficult to collect proper repro steps.
Knowing how much itās happening in the wild is still helpful to getting a fix pushed.
2 Likes
I could reproduce it with previous OS. FX track button related.
2 Likes
news: got a new syntakt and this one has the same issue
no midi no usb - 1.20A ā¦ āsomething went wrong ā¦ā
It came with 1.20A already installed or you upgrade and then the problem happened?
it came with 1.20 and had the same problem.
support told me: āwe are working on fixing the issue ā¦ā
so we will see with the next OS update.
1 Like
If itās a software issue, os update might fix it. Otherwise, weāre all good to send the machine back to its workshopā¦
I tried to update and got a error msg now I canāt get back into my Syntakt even tried to factory reset wonāt let me