Octatrack - Screen Depressed?

Just ask elektron to send you new plastic.

1 Like

Yes, I’ve contacted them just in case :slight_smile:

They have sent it to me once, when i got the new face plate for my a4 from some guy here, but it was without that plastic cover, so i asked them and they did sent it to me. Nice people :+1:

1 Like

Yes Elektron has a fantastic customer service !

And user base !:hugs:

2 Likes

Ok … Elektron told me to check that with the retailer.
As they said I shouldn’t be worries. I’ll keep it. I don’t want to start to send the machine to Music Store etc bla bla bla

1 Like

Just checked my regular black: same issue
Why you decided to keep it? It will collect dust and also looks bad.

1 Like

Even with such a little gap ?

1 Like

Absolutely the same
EDIT:
looks like common issue
found on istagram NICCOLAI MUSICA on Instagram: “@weareelektron la nostra esclusiva selezione #elektron in store ✅ e online 👉 shop.niccolaimusica.it con tutti i #bestseller 🔝 ‼️ Il nostro…”

1 Like

Oups …

Got the same problem on mine that arrived o Friday. Was wondering whether to ask about it or just get used to it.

1 Like

Looks like a standart " issue " then.

Grey or black model?

Black

1 Like

Got another black one here. Was thinking about trying to get used to it as well but it’s hard not to think about it once you’ve discovered it.

Looks like a common issue.
I pressed the corner of mine during one minute and it’s less visible, not a big deal now.

I have the same screen issue with my new Octatrack made in late 2022. Bit of a bummer.

Being depressed became a standard.