Sad truth is, even PayPal’s buyer protection won’t prevent you from getting scammed…bought an OP-1 a few years ago via eBay Kleinanzeigen for 850€ from a seller in Berlin. Seller claimed it to be in perfect condition. I paid with PayPal. But it was totally screwed, even one of the buttons was missing. I immediately withdrew my transaction by calling my bank account manager, contacted the seller who apologized and claimed he just sold the device for a friend of him. I sent him the OP-1 back.
But then PayPal came at me and told me I didn’t have the right to withdraw the transaction without opening a “buyer protection conflict ticket” at their support and they put a minus of 850€ in my PayPal account until the conflict was solved as they said.
So I opened a ticket, thinking everything would work out fine because the seller and I agreed about the faulty OP-1. That’s why I wrote in the ticket’s free form that we already solved the conflict, that I had sent back the device and that I withdrew the transaction so nobody owed anything anymore. But what resulted is that PayPal closed the case with the minus 850€ STAYING in my account!!! Seems like there was some kind of misunderstanding, but their support told me it’s not possible to reopen closed cases at all. DANG!
I finally contacted the seller to send me my money back because the 850€ were now in HIS PayPal account, but he simply didn’t react and blocked me on WhatsApp…what an A***hole! I even tried to file him with a lawyer, but this would have been more expensive than the 850€…so there I was, no OP-1 and 850 bucks less
…holy sh*t, that is still making me angry while writing it down here!