Octatrack just died - any tips?

Elektron Gear Octatrack
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I’ve tried the things I can find on the forum:

  • demo mode
  • test mode
  • removed all cables
  • removed card / tried different card

this is the current status:

It boots … but then goes blank with LEDs flashing yellow …

I’m bummed out, sending for service over the holidays kinda crushes my idea of playing over the holidays.

Anybody have any other ideas?

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Contact elektron support.

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Haha, this made me laugh, thanks, obviously the next step :smiley:

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Honestly its the best one.
Go directly to the source.

Forum users aint the source.

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Yeah, I agree, sorry if I seemed dismissive.

Sent a ticket … no OT for the holidays I guess :smiley:

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I propose an 8-day wake. One day in remembrance of each track.

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image

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One thing that seems super weird is that the longer it’s left turned off, the longer it takes before it crashes.

Makes me think it’s maybe, possibly, a tiny bit, not hardware related.

I dunno, I’m just trying to not be too bummed out, seems f&*ked.

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  1. Open it up and make sure all internal cables / connections are seated correctly.
  2. Try a different power source, i.e. different PSU.
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Mourning can be extend then, Midi tracks also suffered.

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This happened to me the other day, I unplugged everything and checked psu connections etc turns out I had knocked the cf card ejector

When I reinserted the cf card it worked fine

Unsure if related, but I’m using a beta os

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:thinking:hmm…beta os

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Decide if you’re gonna ask questions in the “is octatrack worth it in 2023” thread

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So, after resting overnight, the OT ran for about 20-25 minutes before it crashed, I wonder if that gives any tips about what could be wrong with it?

Is it possible a component is overheating?

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Have you reseated the ribbon connectors?

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I would also take a closer look at the CF card slot. Maybe a pin is bent or broken?

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I’m not entirely sure if I’m comfortable opening it up while it’s still under warranty tbh.

CF slot seems fine, this morning it loaded and played a project from the card for about 20-25 minutes before crashing. All static slots.

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lol you weren’t the one that was dismissive mate! Glad you got some useful pointers - always plenty to try before needing to send it off for Christmas.

Times like this I’d try and summon the OT support guru themself @sezare56

Although it’s 1.40A that is the latest official release from Elektron (and what ships on the boxes).

I’m not really sure why they use the ‘A’ designation.

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Overall this forum is unbelievably helpful, unfortunately this seems to be something that even the OT forum masters might have to wash their hands of.

Thankfully there’s still a few months of warranty, just a bummer that I finally have some time over the holidays and the OT chooses yesterday to take a vacation :smiley:

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shook-muppet