Novation Launchpad Pro Mk3

Sorry to be a bit off-topic but am I the only one to be annoyed by the lack of midi bidirectionality with this midi controler ?
Nothing happened from Novation since last year. It’s not like them to leave a product without good updates :confused:
I opened so many tickets to propose improvements but it’s always the same automatic and impersonal answer … It wasn’t the case with the OG circuit or BS2

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