Hello everyone,
I’m writing in hopes of receiving some advice on what I should do with my MD. About five years ago, I bought a Machinedrum MKI UW secondhand. The device has worked fine until recently.
Beginning a couple months ago, I started having an issue that I think many people who on the MKI have experienced. At first, the unit would freeze unexpectedly. Then, I started getting stuck at a black screen when I turned the device on. Sometimes, the device would instead freeze on the startup screen. The startup screen would be flickering and sometimes look sort of glitchy. Anyway, I couldn’t get past the startup screen. I ran test mode and everything seemed to be working.
I contacted Elektron support about this issue (I created a support ticket on their site). Unfortunately, Elektron does not repair MKI models anymore. They suggested a take the unit to a local technician. I did (someone who specializes in instrument repair), but the guy wasn’t familiar with Elektron and couldn’t fix it. I explained this to Elektron, and they told me that the problem was probably that the wires needed to be replaced. Apparently, the connectors between the wires and the circuit boards on MKI models often malfunction, and this can be fixed by soldering wires directly to the boards.
Anyway, I shared my correspondence with Elektron with my local technician. He soldered the wires to the boards, fixed the device, and charged me $65 for the repairs. This was about two weeks ago. The unit has been working well since…until today! I was creating some sounds on the unit when I restarted expectedly. Now I once again can’t get past the startup screen. It looks like the original problem has come back.
I’m at a total loss as to what I should do. On one hand, it would be a shame to sell this wonderful instrument. Also, I’d only get like $100-200 for it broken. At the same time, I can’t afford to keep sinking money into this unit if there isn’t a chance that anyone can fix it. I wish Elektron would repair the device. I’d be happy to pay the shipping costs if I could be confident they could fix the unit.
Anybody have any ideas? I’m in the United States. Does anyone know of technicians with knowledge of these instruments in the US? Is it possible to convince Elektron to repair their older MDs?
Thanks everyone for your input!