Machinedrum UW MKII - Clearing notes problems

When I press EXIT/NO + [TRIG] to clear a note in live recording mode another random TRIG note gets triggered. Also the EXIT/NO + [TRIG] does not always work (I have found out it that clearing notes works only if I release EXIT/NO first and then release [TRIG] after I hold them down to clear the note). Anyone else got this problem?

Also sometimes the sound select wheel does not move at all if I am in live recording mode. Switching to step recording mode solves the issue and the sound select wheel starts working again.

I did a factory reset and it did not solve any of the issues.

Any ideas how to solve this?I already created a ticket on the Elektron website