i just upgraded my Octatrack to os 1.25B. Everything as usual. After the unit asked my to reboot and i did so… When booting up now, weird signs appear on my display. It does restart, but i can´t read anything…
Never happened before. Before I upgrading tonight, i had a Jam Session. So, must be the OS being corrupted.
In Test Mode, Everything seems fine.
DRAM and SRAM have both this sign
[li]
Is this good or bad?
everything else says [OK]
I did a empty reset, but it didn´ solve the problem.
What to do?
Please help!
edit: Just tried to upgrade via C6 tool (just using a midi interface, no TM-1 available). The first minute seems fine, but then the LED of the Octatrack just freeze, while the C6 keeps on sending data. But nothing happened.
after rebooting several times, i could manage to re-install 1.25B. But Problem persits. Just installed OS 1.21. Same Problem. Re-installed again 1.25B. Same Problem.
Seems like the upgrade from 1.25 to 1.25B just ruined some hardware in my OT.
I FEEL VERY, VERY SAD.
edit:
re-installed 1.25B
sometimes it just boots fine (well, i can notice a kind of hickup when the LED are flashing while booting process) and sometimes the display is just f**d up. Seems more like an graphic chip issue…
edit:
It seems like a sporadical issue. sometimes my OT boots up nice and sometimes the display is just a mess…
edit: yesterday, 9 out of 10 times the display would be a mess. Today 8 out of 10 times everything looks and behaves just fine. I hate sporadical issues.
Murphys is laughing at me. But i don´t find it very funny.
i’d be careful with the card (refer to other posts here) but it could be wise to test with a different card or even try to run the demo mode (with card out) to see if it may be card related ! - check the thread on cf slot pin damage first tho
i’d think that putting the os on the root level of card was the best way to upgrade - removes all computer issues !!
@avantronica
thank you for your help…
Tried to boot without CF card and without USB cable connected (I read somewhere here, that a bad USB cable can cause issues…) . Doesn´t make any difference. Same issue.
not CF card related
not USB cable related
not OS related
Display is a mess. I usually always upgrade via .bin file, putting it on the root of my CF card.
Seems like regardless what it is causing this problem, it is a serious one, which force me to sent the unit it.
BTW. When you do a self test (holding Function while booting up) what das your display say in DRAM and SRAM?
Will open a Ticket as soon i have time and energy to go thur all this again.
This would then be my 4th unit within 5 years which has serious issues…
No luck with Elektron devices. As much as i love them, as much they gives my headache. Have to say I´m treating my studio equipment like the apple of my eye and then all this hassle always sigh
Thanks a lot for your compassion, dude. It is like bewitched.
Interesting to know, that your Test reports asterisk
[li]like mine.
This actually makes the situation worse for me. I see it coming. When i send the device in for service it will work proper in that moment, and I´ll sent it back with the same issue. Been thru this too many times…
Murphys Law. I got to know him pretty well over the last years-
Interesting sidenote…
I’ve never run a test on my OT, but did so because of this thread.
After running a test, hit some trig keys.
Neat things happen.
Again, this is my first time so if this is old news, my apologies.
I just opened a Ticket @support. Will post news here, just in case somebody else will ever have this issue. (fingers crossed, i wish this to nobody happening)
Last device, i sent in was my MM. Couple months ago. A button just stuck sporadically. I sent it in, after several weeks got it back, unrepaired with no note at all. But i could tell after 10 seconds, the button had not been relaced ot reapaired.
After calling my dealer , nobody could tell me why. After many, many calls, a guy @ my dealer told me, that they got it sent back from elektron sweden, with the note, no issue was found. Thanks a lot. This was worth waiting.
The device before. My Machinedrum. Problems with the Jog Wheel.
The device before, again a Machinedrum. Record button broke after 3 days.
I really don’t mean to make light of your troubles - I hope you find a solution quickly and cheaply - but I couldn’t help but notice the frankly bizarre similarity between the picture displayed on your OT start-up screen and the grainy fingerprint looking thing on the Night of Machines, LA graphic.
@scrag
ya, thanks for your compassion. The biggest problem which causes me real headache is the fact, that the issue is sporadic. Sometimes I turn my OT on and off for about 8 times and everything loos just fine. Then the three times in a row, the display just messes around…
The other fact you mentioned with the similarity,… well, coincidence i guess…
Hey, i Just listened to your track in your signature. I like it a lot! Well done. Just for curiosity: What kind of synth is it, which i hear starting from the first second? Sound very warm and smooth,…very analog…
if you’re nervous about your issue being sporadic and not found when it’s sent back, just record a few videos now until you capture the issue and send them a link !
@monoaural Thanks! That first sound is from the Analog 4. (Everything that isn’t drums is the A4.) It was a happy accident. I’d borrowed a friend’s before buying my own. I’d had the A4 about twelve minutes and was just blindly twiddling knobs to see what happened rather than trying to achieve anything in particular. I’d have to check, but as far as I can remember, it was one of the presets that I applied some radical PWM modulation to. It’s arpeggiated.
If you’re an A4 owner, I can send you the patch if you’d like?
thanks for the tip. did it already. opened a support ticket yesterday, where i attached a video and some photos. Nevertheless, the experience i made so far, not only with electron, is whatever you describe or record or tape, in the end, they service has to reproduce the error otherwise, … nada!
Check the power connector on your OT, by wiggling the power supply gently.
Better, worse or the same?
You could also check with another power supply (if you still got your MM/MD). Given that your MM/MD are mk2, they are all using the same type of power supply.
Some users have been having issues with their power supply connector being a bit loose into the power jack, which could possibly give this kind of issues…
@miketheman
thanks for your hint and help. Wiggling around gently doesn’t make any difference. Just tried it out with the Power Supply of my MM. Same Issue.
@jonah
interesting. I searched the old forum electron-user.com and found some old threads about some users here, describing exactly this problem. I even booted up my mac with an external HD with good old Snow Leopard and tried to upgrade via C6 and via usb CF Card. I thought, i could be probably an 10.9 Mavericks issue… but, nope. Same issue.
Do you know, what exactly the issue was and what has been repaired and what did it cause?
My guess is that the display has some unstable power issue internally.
For C6 try selecting the settings then select the A4 in that bottom left menu. It seems stupid but it worked with me when it didn’t immediately send the sysex data. Sometimes you have to explicitly tell C6 to use the A4 midi/usb.
