Freezes at launch

Hi mates, I bought a model samples second hand but doesn’t start. It freezes with a stange D on one side. Maybe is because is configured to run with the battery option?

Edit: made a factory reset and now works

Anxious :cold_sweat:

It still the same, random freezes at start up 🫣

There is a battery operation mode where you have to turn the knob a bit after the initial press+hold.

Also see if you can get into the startup menu -

I check this, made a factory reset. Updated to 1.13 but still random freezing at startup.

Is it working properly some of time and just freezing occasionally?

Yes, is weird.

Have you sent a ticket to Elektron? This isn’t normal for the M:S and feels worthy of reaching out to them for repair.

Not yet. Will do