Out of curiosity, which “Sales Engineer” have you been dealing with?
I ordered an Octatrack from Sweetwater a month ago and it still hasn’t shipped! Maybe I’ve been dealing with the wrong dude…[/quote]
Today, my “Sales Engineer” told me that they have some units, but they’re all shipping to people who placed pre-orders weeks or months ago. He said they’ll be getting more (but couldn’t say when), but he said almost every unit they get already pre-sold by the time they arrive. He wouldn’t tell me how many people are currently waiting in the queue. He concluded by saying that the best way to get one is to place a pre-order (duh!). In short, he wasn’t terribly helpful.
Out of curiosity, which “Sales Engineer” have you been dealing with?
I ordered an Octatrack from Sweetwater a month ago and it still hasn’t shipped! Maybe I’ve been dealing with the wrong dude…[/quote]
PMed you his name and email. Always been a pretty helpful guy when I’ve ordered stuff in the past
The synth shop Control Voltage in Portland has some in stock and available. Bought my A4 from them had a great experience. Glad to see these starting to be available again…
I ordered from GC. I hit the president’s day sale back in mid-feb for %15 off.
I don’t think I’ll order from them again if I can help it however. A rep sent me some canned email after 2+ months of waiting and suggested I might try some other “similar product”, but then in the next sentence let me know that it should ship in two days. It actually did not ship two days later, but after about two weeks it showed up unannounced with no shipment confirmation email. I’m sure all the retailers are backlogged, but it was some weird customer service…
I called MF in April and asked them to match the Alto Music deal that comes with a free Gator bag. The rep said she would not only throw in the bag for free but also knock $90 off the price.
I was starting to think maybe she should not have given me that deal and MF was hoping I would cancel. I am patient and took the time reading the manual when I had time.
I had to call weekly to MF to update my backorder. I would get an email saying that if I wanted to keep my place on the list I had to call and let them know not to cancel my order.
I have been so busy with other stuff, getting the sweet deal was worth the wait.
My brand new Octatrack is sitting under my desk in my free gator bag right now waiting to go home tonight!
Does all Elektron gear come with printed manuals? I do not remember my A4 coming with a printed manual. My Octatrack came with a spiral bound manual… nice! I can not remember the last time I bought anything that came with a real manual.
I called MF in April and asked them to match the Alto Music deal that comes with a free Gator bag. The rep said she would not only throw in the bag for free but also knock $90 off the price.
I was starting to think maybe she should not have given me that deal and MF was hoping I would cancel. I am patient and took the time reading the manual when I had time.
I had to call weekly to MF to update my backorder. I would get an email saying that if I wanted to keep my place on the list I had to call and let them know not to cancel my order.
I have been so busy with other stuff, getting the sweet deal was worth the wait.
My brand new Octatrack is sitting under my desk in my free gator bag right now waiting to go home tonight!
Does all Elektron gear come with printed manuals? I do not remember my A4 coming with a printed manual. My Octatrack came with a spiral bound manual… nice! I can not remember the last time I bought anything that came with a real manual.[/quote]
Your patience paid off, my friend! Congratulations!
Absolutely incredible! I can’t believe how easy it all works… still haven’t had to open the manual while sitting at the machine (I did spend 3 months watching tutorial videos though while I waited
Still lots to learn, but what I can do after 2 days is blowing me away. best investment in a long time.
