Hello,
I’ve bought a used A4 several months ago and now I am the owner of a brand new octatrack.
I notice now that the color of the A4 is passed… And for example the Master Volume inscription is damaged.
Perhaps the previous owner damaged it with some chemicals, I can’t know.
Indeed the color of the two Elektron aren’t the same. A4 is black grey and octatrack is very black…
Well my question is : Is there a way to clean the Elektron gear without damaged it and/or get back to black for the A4?
If I find a A4 face, and change it with a new one, do I loose the warranty?
It’s just aesthetic but it matters for me…
Thanks
as far as i know (and i could be wrong) the a4 and the rythm have a different paintjob then the octatrack. so they are not completely the same.
Thank you for your answer!
Anyone to confirm that the color is different between A4 / OT?
They used to be, but they are quite similar now. Newer Octatracks sport the same smooth front panel like the Analogs.
Feel free to create a support ticket via our website for your paint issues, and we’ll take a look at it. Make sure to provide your serial number.
Yes its different, at least from the combos i saw. In fact there re two different paintjobs on each one aswell. The first batches of the a4 had problem with chipping paint and they changed that according to elektron. The octa had a powdery coating on the models before oct. 2014, its now different, more like the other boxes.
Thanks Simon for your attention, I’ll do it.
Thanks Whet for your answer!
I hope Elektron will give me answers cause as far as I read here it’s hard to reach them.
EDIT: All went ok. Ship fast and great communication with Simon, Olle and others. It was a pleasure to deal with Elektron people for this problem.