AR and A4 losing sync!? Can anyone explain this?

Response from support;

Hi Martin,

We have confirmed that the issue affects all our current products (a little bit differently on the Model series that don’t have a master length but it is there as well). I have traced the issue back many years, so it is not new. We now have a consistent way to reproduce so we should have a solution soon and the issue has the highest priority to be fixed. Thanks again for reporting!

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