I just purchased an Octatrack a few days ago and had a great few days of using it. It helps that I’ve had a Digitakt before but I really felt like I picked up the workflow quickly and had found a tool I wanted to make a lot of music with.
This morning I turned it on and it immediately froze after the splash screen. Tried restarting it, unplugging all the cables (just midi and audio, USB was not connected) and eventually tried removing the CF card. It would then boot into demo mode and work as expected. As soon as I put the CF card back in (I’m switching it off to do this, don’t worry), it goes back to the behaviour of freezing as soon as it starts.
I’ve done some looking around on the forums and seen suggestions that the card has likely corrupted itself. The other possibility I’ve read about is that pins may be bent/damaged but they look fine from looking through the slot, I only put the card in once and never removed it so can’t see how the pins would suddenly be broken.
The card that came with it is a 32gb “Octacard” 866x Professional. I’m assuming this is new because googling it gives almost no results and I’ve seen people discussing much slower cards that were provided with their octatracks.
The reason I’m posting is to ask if anyone else has had issues with their Octacards? I’m not sure whether it’s likely an issue with the card and I should buy a different one or whether it could be the Octatrack that corrupted it, in which case maybe a software thing? Also not sure whether to reformat this card and try to keep using it (I’d assume an Octacard is the best fit for an Octatrack in terms of compatibility) or just buy generic one off Amazon. I’ve contacted support but wanted to find out what the experience of users was?