Hi everyone!

Looking for some advice as I’ve been experiencing some irregular behavior with my DB4.

I’ve narrowed it down to a bad fader / e.g. I get signal going to the master even when the fader on channel 1 is completely down (analog input)

Other faders behave normally.

Now… has anyone opened one of these, I have found the power shematics, the service manual and the parts #, looks like I need an AI6343 Fader (they seem to be available online)

My question is, as I understand, the inside of the DB4 is most likely pretty crowded and accessing the faders for replacement appears to be fairly cumbersome.

Anyone has first hand experience or would be able to direct me to a good ressource for orientation.

I initially brought the unit to a certified Allen & Heath Service center but they did not replace the fader and the problem persists.

I’m in Canada and Allen & Heath directed me to a sevice center in the U.S.

I would like to avoid shipping the unit all over the place for cost and by fear of having it coming back in a worse shape than when it left…

Love the unit and would like to be able to keep it going for much longer.

Cheers all

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