When will AK be available via retailers / distributors?

zosoaudo007 · 2014-03-22T19:36:48.000Z

""bandersong"":

[quote=" zosoaudo007"][quote=“bandersong”][quote=" Ihatederekreed"]Still waiting for mine from sweetwater.

Me too. Called on Thursday and was told that I wasn’t on the first shipment and that I would be waiting until mid April at the earliest :([/quote]
I cancelled my order with sweetwater and ordered directly from Elektron. It gets here in a few days. During this time, sweetwater still doesn’t know when they’re getting units.
I’m actually near a local retailer too, and they are also out of stock of both the A4 and AK.[/quote]
Did they refund immediately? I really want this thing now but I’m afraid to cancel and end up waiting even longer…[/quote]
Since it never shipped, they never charged me, so I never had to worry about waiting for a refund. I would imagine that should be the same for you, too. Double check your charged account and make sure they’ve charged you.
Plus, when I spoke to my rep about the cancellation he actually said he doubted it’d be available according to what was on their site. So, even if you do cancel and have to wait for a refund, then it still might be faster than when any other retailer gets it.

bandersong · 2014-03-22T21:54:34.000Z

I did pay and they deducted my paypal unfortunately. Already canceled and they told me 3 days for refund. Hopefully Elektron doesn’t sell out in that time…

junovhs · 2014-03-23T17:49:57.000Z

had nothing but a great experience ordering direct

tsv · 2014-03-24T15:18:32.000Z

I ordered mine direct on Saturday and it shipped today as promised!

Great service Elektron!

Thanks

bandersong · 2014-03-24T15:40:42.000Z

Just ordered through Elektron… PUMPED

zosoaudo007 · 2014-03-24T19:32:23.000Z

Ordered mine last Thursday, and it just came in today! That was a superfast trip considering it came to the States from Sweden.

Ihatederekreed · 2014-03-24T20:12:10.000Z

Realistically, I would assume most US orders are being fulfilled by the California office.

zosoaudo007 · 2014-03-24T20:15:00.000Z

""Ihatederekreed"":

Realistically, I would assume most US orders are being fulfilled by the California office.

Not my shipment. I tracked it via UPS. Came directly from Sweden.

Ihatederekreed · 2014-03-24T20:55:21.000Z

That is super fast then. Kudos to elektron shipping department on that one.

pmags · 2014-03-24T21:04:08.000Z

""Ihatederekreed"":

Realistically, I would assume most US orders are being fulfilled by the California office.

Mine came direct from Sweden too. I followed it’s amazingly quick path from Sweden to Germany to Philadelphia, PA to NC with great anticipation on the USPS tracking site.

namnibor · 2014-03-24T21:31:47.000Z

""Ihatederekreed"":

That is super fast then. Kudos to elektron shipping department on that one.

Had to special order PL-2 cover from Sweetwater and took two weeks because it literally came from Sweden. I think the California office is simply a “support hub” rather than a shipping hub for new products. Meaning, problems with Elektron authorized-return-instruments would be shipped to them for repair and/or +Drive upgrades. Sweetwater’s shipments all come directly from Sweden. Indiana is rather centrally located as far as the States go, and makes more sense than to ship all way to California then to Indiana, then to end-user.

Ihatederekreed · 2014-03-25T12:28:54.000Z

Well. You guys win…

Canceled my sweetwater order and placed one with hq this morning.

namnibor · 2014-03-25T12:36:35.000Z

""pmags"":

[quote=“Ihatederekreed”]Realistically, I would assume most US orders are being fulfilled by the California office.

Mine came direct from Sweden too. I followed it’s amazingly quick path from Sweden to Germany to Philadelphia, PA to NC with great anticipation on the USPS tracking site.[/quote]
I personally would be a little concerned with anything being shipped via USPS as far as synthesizers and instruments go. They tend to get really more “man-handled mishap idly” and have much more faith from my past experience with FEDEX or UPS in USA.

tsv · 2014-03-25T12:41:27.000Z

Mine shipped to the US via UPS.

bandersong · 2014-03-25T13:02:21.000Z

""tsv"":

Mine shipped to the US via UPS.

Same. I would also not want to ship through USPS though… Had damaged units in the past because of their lack of care.

pmags · 2014-03-25T13:32:57.000Z

""namnibor"":

[quote=“pmags”][quote=“Ihatederekreed”]Realistically, I would assume most US orders are being fulfilled by the California office.

Mine came direct from Sweden too. I followed it’s amazingly quick path from Sweden to Germany to Philadelphia, PA to NC with great anticipation on the USPS tracking site.[/quote]
I personally would be a little concerned with anything being shipped via USPS as far as synthesizers and instruments go. They tend to get really more “man-handled mishap idly” and have much more faith from my past experience with FEDEX or UPS in USA. [/quote]
Meant to write UPS not USPS.

Ihatederekreed · 2014-03-25T16:57:45.000Z

Ordered at 8:24am. Shipping notice arrived at 11am.

Excited.

tsv · 2014-03-26T22:11:58.000Z

Just got mine in Los Angeles! Woohoo!

Ihatederekreed · 2014-03-26T22:52:26.000Z

So my Keys from Elektron will be here tomorrow. Quick shipment considering i waited 4 months for sweetwater to get theirs.

However…

I got an email this morning from sweetwater, saying that my analog keys had been shipped. The analog keys i canceled yesterday…

So i called my sweetwater guy and was like “hey man… whats the deal?”. He said he canceled it but it must not have gotten to shipping and he would try to stop it before it left on the truck. He also said that if it shows up here to just refuse shipment and have it returned… or keep it at full cost. I will be returning it.

All that aside: Looks like Sweetwater has their shipment.

ark · 2014-04-02T03:35:19.000Z

I ordered mine from JRRShop in December. Got the shipping notice today; it should be here in NJ on Saturday.