What's Up With Amazon Exchange Policies?

captain8 · 2023-07-21T00:32:34.669Z

if you buy something for a certain price and then exchange it for an identical item that isn’t faulty aren’t they supposed to give it to you for the original price you bought it for?

I had a problem with my monitor and exchanged it but they said I had to repurchase at the current price which was a $40 difference a couple of days from the original purchase… Identical item

shigginpit · 2023-07-21T00:34:36.705Z

usually they have you reorder by starting a return exchange, then it will say replace with identical item and it invoices you for $0 and warns you that you need to return the old one by X date or you’ll be charged for the new one.

thermionic · 2023-07-21T05:04:40.168Z

captain8:

if you buy something for a certain price and then exchange it for an identical item that isn’t faulty aren’t they supposed to give it to you for the original price you bought it for?

I had a problem with my monitor and exchanged it but they said I had to repurchase at the current price which was a $40 difference a couple of days from the original purchase… Identical item

Talk to Amazon about this directly.

Not going through the process, sounds like the seller is trying to pull one over on you.

captain8 · 2023-07-21T20:24:40.319Z

got it sorted sheeeeit… lol

djr005 · 2023-07-21T21:01:36.425Z

Sold by - Amazon
Ships by - Amazon

is your best bet

captain8 · 2023-07-21T21:02:41.488Z

the only way to go