Weird message in model samples


Hi guys! I just received my model samples and something odd happens every time I power it on… The screen keeps showing the message: bootsrap upgrade do not turn off!, and doesnt respond to anything…
Am I missing something or is there a problem with this unit?


Download the free “Transfer” app and download the free latest Model:Samples OS.
Follow directions to install latest OS and see if problem persists.


Thanks, I tried to upgrade via usb but the device doesn’t shows up in the transfer app…


Better sign into and open a support ticket