USB to Digitakt failed?

Elektron Gear Digitakt
#1

I connected my Digitakt to Windows 10 with its supplied USB cable a few days back and updated to v1.10 with no problems. I have the Digitakt Transfer installed fine.

Now had to move a few things around and the DT is further away with a (working) much longer USB cable.

I now get ‘The last USB device you connected to this computer malfunctioned, and Windows does not recognize it’ when the DT is switched on.

Is this just down to a longer USB cable? or can I overcome this error?

Just checking now and it seems there are a few videos on this error, with other USB things, but not had time to check, so just wanted to ask if this was a Digitakt thing, or whether I can get around this, before shuffling everything around again?

Thanks!

#2

did you ever find a fix for that? i‘m in a similar situation and get no response from elektron :frowning:

#3

Can you give your MIDI settings on digItakt,please
Which daw are you using?
Etc

1 Like
#4

i’m on windows 10, used two different computers (the ladder with an old overbridge version).
windows is not recognizing the digitakt, means that the device manager is just spitting out: ‘unknown usb device: error while requesting device name’ (roughly translated from german).

on one machine, i tried installing the digitakt driver manually via the device manager (after installing overbridge that is available) which resulted in a bit of a mess. did not solve the problem, but created new ones: i couldnt uninstall the usb driver without using the safe mode (not using the safe mode and uninstalling the driver resulted in a ‘the driver is uninstalling, please wait’-loop).
after uninstalling, the device manager yielded ‘unknown usb device’-error again.

so, everything was working fine before using 1.20a. that said, i updated shortly after it came out, but did not use overbridge/multitracking (again) till the day before yesterday. my computer just isn’t recognizing the digitakt anymore. before checking, i installed the latest overbridge version and wondered why it’s not connecting in overbridge. to sum this up a little, here some things i tried:

  • used different usb port
  • used different cable
  • used different computer (same os though)
  • tried cables and ports with A4 MK2 which worked well
  • uninstalled overbridge, connected digitakt
  • installed overbridge, connected digitakt
  • downgraded to 1.20 (via c6/midi as the usb part is not working)
  • upgraded to 1.20a
  • tried everything above with the different modes in the digitakts settings (overbridge/usb-midi/usb-audio-midi)

well i think thats about it.
the only thing i did not try was factory resetting the machine as i’m a bit scared of the project backup process. would love to get some other things to try out. i’ve an old macbook pro (2009) which strangly runs catalina from half-a-year ago, i could try that out. but its quite deep buried somewhere and i think it wont change a thing.

would love if you have a solution for this :slight_smile:

edit: havent un- and reinstalled (latest) transfer software, maybe thats something to try out.

#5

Sorry man
Cant help you out

I would contact Elektron support