Trig key fail (and Function key hang)

Elektron Gear Analog Rytm
1

Just got the AR, find it highly addictive.

But something is wrong with my Trig key 1, it doesn’t feel as bouncy as the rest of them, it sits a little closer to the chassis, and 2 out of 10 hits it’s silent. Sometimes the silent hits will suddenly sound a second or two later, sometimes like a small barrage of them, as if it the hits were stored up somehow. As if there is contact after all, but the contact is somehow delayed.

Anyone else have similar issue?

Also the Function key hung itself up a couple of times. It didn’t feel any different physically, but I was stuck in Function-options only, so that transport keys only yielded copies, pastes and clears, even though the Function key was not pressed.

I’m going to have to take it back, but curious if anyone else have experienced same.

Also curious if anyone has tried opening their AR?

2

Especially in the beginning, my function key sometimes hanged. I think it is a software problem, that happened when i did something wrong. Now it never happens anymore, because i am not clicking wrong button combinations anymore.

Also the A4 has this problem

All my trigers feel exactly the same

3

Thanks De wouzer!