Tonverk Rubadub Return

Hi

Has anyone had problems with Rubadub Returns

I bought a Tonverk from them sent a email saying id like to return it under 14 day returns guarantee

Posted it off now i get a email saying

Hey,

Ok, just to let you know, opened is usually subject to a -10% restocking fee to be deducted from the refund

The problem was that the unit froze on me 3 times in 10 mins so i put it back in the box and after reading all the problems with it i decided to return it

So i may have lost £120 £120 to restock a product what a rip off and on a product thats been released with loads of problems now how can that be right

Thanks

Ps If i have to take the hit and lose £120 so be it but i wont be buying anything from there again lesson learned