The moment analog heat mk2 updated to ‘iPad compatible’, I bought an ah mk2 @ Bax.
Unfortunately my system crashed all the time. I had instability issues, and sent it back within their 60 days cashback tule,
Unfortunately I was so stupid to explain them why I was not happy with it. I wrote on the form that the product had instability issues.
Now I dont get my money back because they said the product is broken. The will try to repair the product themselved (Bax will make better drivers?), if they won’t be successful repairing, they will send it to elektron.
What can i do? I want my money back, I cannot play a soundcard that I cannot trust for sound continuity and perform with the hope that this time my sound won’t crash.
If Bax and elektron won’t find why it is broken, i have to pay 50€, for sending them a broken product that is not broken (while I didn’t send them a broke product, But a ‘money back’ product).
This makes me crazy! What can i do?