Solved: Syntakt repeatedly fails boot

AMerryKhan · 2022-06-28T21:14:17.907Z

Hi, I received my Syntakt a few days ago. It absolutely sounds wonderful! The only downside is that I have to boot it 4 to 6 times before it loads succesfully. The analog sounds load immediately, but the digital sounds seem to crash, which makes me wonder if I have a faulty unit. Any one else experiencing this?

PSX_20220628_2313291080×611 59.7 KB

pidgeo · 2022-06-28T21:19:53.900Z

my unit has never failed to boot.

id get on to elektron

Brockstar · 2022-06-28T23:16:59.090Z

Did you update to the new 1.01 that came out a few weeks ago? If not try that, and if you did, maybe retry firmware again.

sezare56 · 2022-06-28T23:37:05.840Z

AMerryKhan:

faulty unit

There is a test procedure :
Hold Function + power on
Press trig 1

AMerryKhan · 2022-06-29T05:01:35.290Z

Hi, it’s on 1.01. I’ll try ro reflash the firmware.

AMerryKhan · 2022-06-29T05:02:26.398Z

Hi Sezare56, the test procedure says that the test is ok… But…

avantronica · 2022-06-29T06:16:37.444Z

AMerryKhan:

analog sounds load immediately, but the digital sounds seem to crash

Why are you playing so soon after boot, there’s a visual ‘load’ progress top left, are you allowing that time to disappear? Just curious why you pinpoint digital !

AMerryKhan · 2022-06-29T06:32:51.615Z

Yes, I wait until the loading message disappears. The analog tracks then work, but the digital ones don’t. Which seems to me a possible indication of some bad sectors on the internal flash.

algorithmtoo · 2022-06-29T14:18:56.562Z

If you ran a test and it passed and you reinstalled the firmware and you’re still having issues, it’s most likely a hardware problem. I recommend contacting Elektron and opening a ticket. They’re very helpful and responsive.

AMerryKhan · 2022-06-29T17:02:25.113Z

Thanks a lot folks. I’ve contacted support and they’re really friendly and helpful.

jmcmillion · 2022-07-01T08:39:28.261Z

If you have only had it for 3 days. I would just return it and it exchange it for another one and test it there.

Meriphew · 2022-07-02T15:31:22.428Z

Return it and ask for it to be replaced with one in a factory sealed box - so you don’t get someone else’s return as a replacement.

AMerryKhan · 2022-07-02T15:46:22.334Z

Hi, apparently the syntakt sometimes fails boot, which will be fixed with a firmware update. It repeatedly failing boot was my mistake. You have to wait for the current to discharge (20-30 seconds) before rebooting. Now my syntakt reboots succesfully every time.

Meriphew · 2022-07-02T15:53:13.388Z

Elektron: Sorry that you can’t power up your brand new $1000 synth. We will allow you to update your synth into a working synth… with a future update. We hope that it does not fail on you during a gig in the meantime.

AMerryKhan · 2022-07-02T16:16:32.955Z

Hi Meriphew, it never failed me once it’s booted

sezare56 · 2022-07-02T16:33:37.387Z

AMerryKhan:

it never failed me once it’s booted

Good news ! Maybe you should edit title/first post…

Kegeratorz · 2022-07-02T16:39:20.921Z

Digitone also had a boot error that was eventually solved via firmware.

Meriphew · 2022-07-02T20:10:56.215Z

So far. I had a brand new Digitakt that froze when booting. It would eventually boot up, until it didn’t. Mine bricked on me. Returned it and moved on.

Fin25 · 2022-07-02T20:49:37.704Z

I had my Syntakt fail to boot the other day. I already knew about the capacitor thing from experiencing a similar issue on my old Digitakt. Waited a minute, turned it back on, all good.

I think there’s been a couple of bricked ones reported on here, so it’s always a bit of a clench when something like that happens, glad yours isn’t one of them.

LyingDalai · 2022-07-19T12:26:37.758Z

Keep in mind: