My ‘scale setup’ button is stuck in down position and it does not come up. I took the front plate out , the spring works as expected, and the button came to the normal position. But when the front plate is put back, it repeats the same thing. Any idea about how to fix this, maybe the string is not as strong as it should be.
I feel like the space left for the button to move needs to be widened a bit, so that it won’t get stuck again.
Hi, if it’s getting stuck due to rubbing against the faceplate hole, you’d have to first use a bright light with the top plate still installed so that you can check to see which side of the button is too close to the hole it passes through, so you know which side is getting stuck. Then, you have to see if the faceplate can be positioned slightly away from it without getting in the way of any other buttons and can still be screwed down with the screws traveling straight into the chassis, not at an angle.
The only way to really do that is to insert the screws a little bit but not so tight that it can’t still be shifted, then attempt to position it with your fingers so that the scale setup button no longer touches it while it travels up / down.
If there is absolutely not enough movement of the faceplate to allow this, you’d have to look to the screws on the PCB which hold it in place and see if by loosening those a little bit if the board position can be changed slightly to better align with the faceplate holes and then retighten that and fully reinstall the face plate.
Widening the hole should be your last option, and you could do it with a metal file or some sandpaper, however unless something is damaged or visibly warped, there should not be any reason you have to go this far. You should be able to get a little bit of room to reposition one or both of the board and faceplate to get rid of the rubbing / sticking.
Before you commit to a position, you should always check to make sure that you haven’t succeeded at the cost of any other different button getting stuck.
Hopefully that helps. If possible, always start with something non-destructive and work your way up from there, in this case just an adjustment may be all that’s required of you. Good luck.
Thank you shigginpit,
I made some adjustments and it is fixed, actually i understood that the reason why is stuck because i have a stand for my MD, and the screws in the side panel which hold the MD, was making it tight. When i loosened it a bit. It is fixed :slight_smile 
In the meantime when i was trying to remove the face plate , one of the screws got stripped, any idea how can i replace them ?
thanks
Did you round out the head so that the tool no longer turns it or did the threads on the body get stripped so that it turns but doesn’t move up or down?
How to fix it goes from simple to complicated depending on the problem and what tools and experience you already have available. At worst, you may need a power drill and a screw extractor, so when you do stuff like this always make sure that you’re using the correct sized wrench. The correct size doesn’t just fit into the head, it should fit into the hole perfectly snug so that there’s no wiggle when you attempt to turn it.
If the hole in the head is just a little rounded out and it’s not bad, there are a number of tricks you might be able to try. First as stated previously, make sure you’re absolutely using the correct size for the hole. If it is a little loose in the other screw heads then order the correct sized wrench and wait for it to be delivered (or go to the hardware store and buy it in person). They’re inexpensive and it’s possible that the correct size will still be able to grab what’s left of the star shape.
You could also take something like a little bit of teflon tape, like that white plumbers tape used for sealing threads, and because it’s so thin, sometimes you can put that stuff over a slightly rounded screw head and push the tool into it and (again, depending on how bad it is) you might be able to use the thin tape to make up the gap and allow it to turn.
If the thread is stipped and you’ve never used a screw extractor before, you may want to get help from someone with a bit more experience. It’s not particularly complicated work but the risk of damaging the area around it increases if you don’t know how to avoid it and I don’t want to recommend something to you that might make it worse.
It’s something that should be simple for a person with a little experience, but I don’t recommend doing semi-destructive acts like this if you can at all avoid it, either way you will need to get a replacement screw, so you can either contact elektron support and see if they’ll send you one, or you can take one with you to the hardware store and they’ll help you find something similar.
I wouldn’t do anything else until you have a screw to replace it with, so I would make that a priority and at the same time, while you’re there you need to find the correct size tool that fits the heads exactly and is snug to avoid this problem happening again. If your tool is already snug in the hole and it stripped the head despite that then one would imagine maybe your stand is somehow putting the threads under tension and causing both a shifting of the faceplate so your button was sticking and also a tension on the screw threads which is causing them to grip the screw hole harder or tighter than they’re supposed to, so if that’s the case you probably want to consider removing your stand temporarily before you attempt further repair.
If something doesn’t seem correct when you’re trying to take something apart, don’t ever force it, try and look at it analytically as to why you’re having to force it and then if possible adjust other things that might make what you’re doing easier (like in this case, make sure the stand isn’t causing the tension).
If you somehow managed to strip the hole itself, you may need a small tap and die to re-thread the hole.
That’s probably about the best advice I can give you, so like I said it depends on what you actually mean by stripped.
