The Achilles heel of the original electribes. They all have either had that problem or just haven’t had it yet. Fortunately it’s a really easy fix it you can use a soldering iron (pretty low level soldering skills required). You just have to reflow the solder joints where the power jack meets the board.
You owe it to yourself to get that thing up and running, it’s such a great machine. If you can’t solder you can take it to anyone who can do it even a little bit.
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