Thatwuz meee, but I thot I wuzzz puttig Rums n Coke n my alkahollls. * hiccup * Sorreee
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That’s insane, but totally checks out! I like chatting with my sweetwater rep. It’s pretty funny, because I moved to another country that doesn’t have sweetwater, but my phone number still works over VoIP… He still calls and we have a chat from time to time. He asks how the weather is here, if I like it, stuff like that. Actually, I think he calls me more than my actual friends
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quick question as someone who’s new to selling on reverb, is it hard to do and how long before I wait for my money?. I have my brother who sells stuff on ebay but he sometimes gets the 70% off fees thing now and then. So is it cheaper on ebay than Reverb with their fees?.
its easy to do, with your first sale i believe the items tracking must show it as delivered before the money starts moving. after your first sale, the money starts moving into your account 1-3 business days after the item is shipped.
the fees are like 15% of the sale, im not sure what ebays are like
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korg monotrombone synthesizer, first owner, non smoking home, bit of cat fur inside, as used by famous artists x,y,and z. smells like cigarettes. original box included, screen damaged and replaced and damaged again, needs a service, photos on request, power supply recapped, priced to sell, classic/vintage circuits from 2024. has the Cellulite Mods installed. also has the Jerry Seinfeld Mods. Front panel has been replaced. £48,000. i know what i have, so no offers please. postage tracked and signed for, delivered personally by the Royal Family £10,000,000
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Pro-tip, buying anything on Reverb.com with a VPN will have them suspend your account. Love it!
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They won’t even be able to notice unless:
- you change country through vpn - that would render you suspicious at the very least;
- and you fail to flip the kill switch in your vpn application. The latter has to be always on or they’ll detect vpn traffic.
There are a lot of companies that check against known VPN IP addresses.
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I was waiting for something to wrap up on my work VPN and picked something up on Reverb-
- The account was flagged as suspicious or potentially harmful. Possible reasons include: This may be due to the user’s location, the account is a duplicate, or the user has ties to another previously suspended user.
The account will remain under review indefinitely. If you think this action was taken in error, please reply directly to this email and a Reverb Customer Support representative will respond to your request. Our typical response time is 1-2 business days.
Which like, great if that actually prevented overseas weirdos from connecting so much as it affects actual customers and with just the most dogshit of email support.
I’ve done the same in the past and interacted with the site without getting merc’d, but this is probably going to break my use of it since while I’m just going to piss off and get negative feedback from the seller since I can’t complete the sale… if something more important happened I now know I’d be SOL.
I can’t trust these people with a few thousand dollars worth of kit after so many years of declining service and them refusing to hire actual staff for when things go wrong.
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At work I created a fictitious person with a fictitious position of IT Purchasing and used the phone extension of the computer server room . Had a lady record a message on that extension saying she was either out of the office or on another call and please leave a message. Every sales call that I did not want went to that extension and the switch board operator learned to send cold calls there. She ended up getting a lot of mail and even had a scammer claim that she approved the purchase of a gross of florescent bulbs.
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Is this a some sort of American thing? Like real persons «spam» even in big business?
It’s not just an American thing, but in the Business to Business market, scammers do send out fake invoices to be paid, and with enough of them sent out some do get paid without question!
It’s targeted, but more targeted still is when scammers know enough of a corporate structure and are able to impersonate executives and ask their directs to wire large amount of funds or buy the usual (more liquid) thousands of dollars of gift cards. Normal CEO stuff…
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Ok, I might be having my first “something feels weird” moment with someone who bought one of my things already.
Guy bought my T-8 about a month ago. It was in perfect working order - I literally used it the day before packing it up. He claims to be having issues with a drum voice triggering inconsistently. He says he’s gone back and forth with Roland support, and they will have to physically look at the unit before giving a quote. He’s asking for partial assistance with the repair/ shipping cost, depending on how much they ask.
If it’s a legit issue, I’m more than happy to help. But I can’t find anybody talking about a similar issue online, and it feels odd that my customer would be the first person to ever speak about it. This could just be my google-fu failing me, though.
How do I approach this charitably, but with caution?
Ask for video!
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Good call! They also said they’d be willing to share support communications with Roland. That makes me feel a tiny bit better.
does Roland actually do repairs? that alone sounds dodgy
They do. They fixed an SP-404 mkII for me.
Can’t even recall what was wrong with it, at the moment.
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nice, score one for Roland
Yeah they repair their own products?
I doubt they’d pay for you to find a local repair person for a $200 plastic box they can just replace at cost.
TBH I’m not saying he’s wrong, but “a drum voice triggering inconsistently” is a rather weird claim.
With AIRA digital voices, I have no clue how this is a hardware issue if all else works properly. He should probably wipe the firmware and reprogram the pattern. Perhaps there’s a OS bug in the device itself.
We’re not talking about discrete analog voices here or analog triggering of any kind (DIN/USB Midi/internal sequencer), a single software instrument not playing correctly sounds like user error at best.
So yeah, maybe the communications with Roland are valid but I also suspect his issue will not be resolved by you paying to ship something that Roland may not be able to “repair”.
Tough issue on the seller, as communicating concepts a person doesn’t understand, sometimes it’s just easier to take it back.
Had to do that with an expensive Thermionic Swift because the person wanted vacuum tube equipment but didn’t understand how tubes work either, he was blasting noise at high volume in his home studio and heard some ringing through the EQ. I even went so far as to order replacement tubes from Thermionic Culture that they hand tested to be low in microphonics.
Regardless, hopefully it works out for ya both (but mostly you 
)
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Yeah, this was my thought as well and part of why I was wary of the initial message. It’s weird, but weirder things have happened.
He sent me screenshots of some of his exchange with Roland, they want to see the device because they don’t understand what the issue could be either. I’m 99% sure this is user error because I literally used it the day before shipping it out and it was fine.
If it got messed up somehow in transit, or I managed to never notice this issue since I very rarely used the drum functions at all, I’ll happily chip in on a repair or exchange with a partial refund. If it’s user error, or he did something silly to it, I’m not giving him a dime unless Reverb forces a return/refund.
Also, this is some killer customer service:
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