Hello!
Update
I got my unit back and it does the exact same thing. I was told they reflashed it. I guess it didn’t help.
Update 2
I will get a replacement. I was told that the issue I am experiencing could be caused by a software issue, so a replacement might not resolve it, but it is also clear that I am experiencing it a lot more than others.
Reflashing and reinstalling the OS via Elektron Transfer are apparently different things as well, so my attempts with Elektron Transfer were probably not enough.
Update 3
I got my replacement a while ago and it seems to be working fine for now.
Original post
My Syntakt regularly freezes when I turn it on for the first time for the day. The boot logo appears then nothing. Sometimes I get a black screen, sometimes I also hear a buzzing noise that is slowly going up in frequency.
Test mode shows no errors.
The issue is always resolved by rebooting the device.
This in fact happened the very first time I turned on the unit, and after repeated reboots (with waiting 30 seconds in-between) only a factory reset made it boot up.
I am already in contact with Elektron support and I’m doing some testing to rule out my environment as a cause before I send it back.
A little bit about my setup: I use a power strip with a switch and I turn that switch off after I am done using my music desk.
I always turn on the power strip first and then my Syntakt.
I always turn off the Syntakt first and then the power strip.
Something like this happened to my Digitakt a few times but not to my Digitone. Elektron support claims that this is caused by some bug affecting a super capacitor.
I’m wondering if there are others with this issue.
Cheers!