Product registration (is open again!)


#1

Hi

Does anyone know when we can expect to be able to register a new product again? Registration is “closed due to maintenance until january 2019”, but it’s still not reopened as of today. I don’t know if it’s a big deal not to register a device, but I’d rather get it off my to-do list.

Thanks,
Dirk


#2

I received an email from Elektron, 3 days ago, saying it would be back up and running in a week or 2.


#3

I checked again this morning but not available yet.
Hopefully soon.


#4

It s been mentioned elsewhere that they re working on a website overhaul. Also their webshop is closed.


#5

Dont think i have registered any of my boxes…should you?


#6

I recommend doing so to streamline support tickets.


#7

just noticed that Product Registration is open again now. Thought i’d flag it as I’ve seen a few mention it of late


#8

Registered my Digitakt and RYTM this morning.
@TheFutureThoughtTapestries - I’ve deregistered the Octatrack for you.


#9

I’ve got to do my two when I get home from work. Are the Serial Numbers listed on the boxes anywhere, or just the units themselves?


#10

Yes, serials are on the barcode sticker on the outside of the box and underneath the actual units.


#11

ta


#12

Cheers Bud!

Much appreciated!