I’m all for user feedback, good or bad, so they can improve the experience for everyone. And they really should make the experience as good as possible since they’re products are premium level. Every touch point with Elektron should make you feel good about dropping $1000+ on each machine!
But at the same time, I think Elektron knows that there is no ‘other’ forum where users are communicating. And there NEVER will be another forum where users can get responses from actual Elektron employees. This forum isn’t going to die just because it has some issues.
My hope is that the Elektron team is super busy working on much more important things. Like finishing up whatever is under that damned frosted box and fixing machine bugs.